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Z odpowiedzią

iOS Publishing Statistics - Not Working

Pardesi Media 11 lat temu Ostatnio zmodyfikowane przez Alin Alexandru Matei 11 lat temu 1
My app Urdu Ustad, usually has 20-30 downloads per day on Apple iOS. The stats have not changed since December 20th, so can you please take a look and see if there actually have been no downloads since then or is there an issue in the Stats functionality for Apple iOS? The Android stats are getting updated properly.
Odpowiedź
Alin Alexandru Matei 11 lat temu
Could you reopen InteractBuilder and try again. Let us know if you're still having this problem.
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W trakcie analizy

Work almost finished....but not able to share (and so preview) it on tablets!

Paul Snakes 11 lat temu Ostatnio zmodyfikowane przez Alin Alexandru Matei 11 lat temu 5

I should have finished my app project, but I am still  having a serious problem: I can't download the app (book) I have shared with myself, in order to check it before publishing. I don't know wether the problem is in the uploading or downloading phase; or maybe both. When uploading (from my laptop), the bar seems to freeze at about 80%; and after several minutes, it appears a blank message on the screen (see attached image). After that, the uploading bar just empties and it appears the message "the app has been uploaded and the recipients have been notified by email..". When I take the iPad to download it; the downloading bar advances normally up to about 60%; then it freezes and just doesn't move any more. On the  google nexus tablet, though, it seems to finish downloading; but once the blue bar arrives at the end, the player just closes down; and once I reopen it; the app is not in the library; and I have still the red circle notifying that there is a new app to download (the same as before)

I don't think it is related to issues in the internet connection because I have tried in different access points with good internet speed; and I have had the same problem in all of them...

Don't know what to do... now it is almost ready to be published; but I wanted to test it before, just to see how it works on a tablet!


* I have checked all the file names in the app folder and in the Builder, since I have found that non English Characters or letters with accents (á, é, í, ó, ú), normally used in Spanish words, may cause problems; and I removed all of them. But still having problems....


** I am running the most recent updates of builder / player in Macbook Pro-Retina and iPad2. I have had this problems also with past versions


*** My project weights about 130 MB. I don't have this problem with small apps (2 pages, just for testing). I am able to succesfully share them with myself


**** When I try to load my project to InteractCloud; the system asks me to upgrade to publish membership. But I have already done so! and effectively logged in with my username


Sorry for the lenght of the message. I wanted just to give you all details that might be relevant


thanks for helping

Pablo




Image 85

Odpowiedź
Alin Alexandru Matei 11 lat temu

We are looking into this problem.

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Odrzucone

Make Actions Tab display on load rather than Properties Tab

Charmaine Anderson 12 lat temu Ostatnio zmodyfikowane przez Ezra Weinstein (Administrator) 12 lat temu 0

I would prefer the Actions Tab to be open by default rather than Properties since I spend most of my time in the Actions panel, and be a little less confusing when working and speed up my workflow.  Or if possible allow user to customize their preferred UI. 

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Planowane

Creating an App thats all dimensions

Eleisha Perreira 11 lat temu zaktualizowano 11 lat temu 12
I already created the Ipad app and tried it on the iphone. It has black bars on the sides which I am assuming the way its "automatically" resized. However, I can create that same app in the correct dimensions but how will that work when it comes time to publish. When the iphone app is downloaded, I want the app I created for the iphone to pull up. Same thing for android and the ipad. How does this work? What do I do?
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W trakcie analizy

Tried to share app and it doesnt work!!!

Eleisha Perreira 11 lat temu zaktualizowano 11 lat temu 8
First, I have multiple problems with sharing my app. When I click on publish and then click on share it loads for a bit then completely shuts down. InteractBuilder disappears and I get a notification that Trojan malware is located and my security software automatically deletes the file causing complete destruction and me not being able to run the program. I have to re-install and move my eBook files back in the default folder so it loads again.

Second, I used 2-3 of my allotted shares and I haven't even gotten 1 of them to go through. Ridiculous! I haven't even been able to test it on interactPlayer because its not even loading on the program at all.

I need this fixed as my client is ready to launch and I cant even test these apps out!!! I can't make money with this software when it doesn't even work. I am so extremely upset and frustrated of what is happening! Someone please help!

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W trakcie analizy

Some problems with the shared app

cathy lane 11 lat temu Ostatnio zmodyfikowane przez Alin Alexandru Matei 11 lat temu 0

I have just shared my app with myself- testing 5 pages of my
book again- it took many goes before I managed to down load it? Not sure if it
is because of interference at our end. I am using version 3.2.10 interactbuilder and
I downloaded the new player. What follows are my observations of some problems with the shared app:

1. 
I have drastically
reduced the size of the animations- reduced the size-pixel number - and no of
frames. I also changed files to 8 bit PNG as opposed to the 24 bit I originally
had. They are still running a bit slow but are better than the last time I
shared my app- unfortunately not as good as they are in the builder – will this
improve when the app is published?

2. 
I have 3 tiny 5 frame animations on a loop they have- transition- linear behaviour- applied to them and they all start on page opening.  The more you return to this
page the slower the linear movement gets. I originally had a longer animation
on a path. I used the transition to reduce the no of frames and the file size-
worked better before.

3. 
Also the linear behaviour of an on/off button is very slow and sometimes moves erratically.

4. 
I have another linear behaviour applied to another image (not an animation) with a bounce and an invert on bounce horizontally. When it bounces and inverts it leaves behind a part of the image- (the echidna has 2 heads!). This wasn’t a problem last time I shared the app.

5. 
The text is almost right this time except on one page the last word has been sent to the next line. I will try lengthening the box maybe this will help? It doesn’t happen anywhere else in the app.

Apart from these points it looks good. Sorry I have so many problems. I appreciate your help and advice.

Cathy Lane




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Planowane

videos superseding layers -playing on top of top layer

Ann K AlteredEssence 11 lat temu Ostatnio zmodyfikowane przez Ezra Weinstein (Administrator) 11 lat temu 4
Hello Inna,  
As for the layering from the last message, the videos are on layers 4,5 and 6 and the "cloud frame" is layer 16 but when the videos run they open and run on top of everything on the page. 
Ann
Odpowiedź
Actually at this point video elements are going to remain in the front layer even if you place them in a layer back.  This is an issue we will try to resolve in the future, but at this point we do not have a solution.  This is true in the new InteractBuilder 4 as well.  We will continue researching this issue to see if there is in fact a work around.
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Naprawione

activating InteractPlayer from email

Ann K AlteredEssence 12 lat temu Ostatnio zmodyfikowane przez Ezra Weinstein (Administrator) 12 lat temu 0

When I received my email for my first SHARE and clicked on : Download Interactplayer for Windows  this “locate link browser” box comes up and I don’t understand what to do next since it won’t let me save the download as a file. I'm sure this is something simple but I have not come across this before and I just don’t get it.

Image 45
Odpowiedź

There seems to be a problem with the links in the email and we will get that fixed ASAP, in the meantime you can download the player directly from here:


http://www.interactbuilder.com/software/


Or you can search for InteractPlayer in the app store.

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Rozpoczęte

Text Box Last Characters a Different Size

Data Command 11 lat temu Ostatnio zmodyfikowane przez Alin Alexandru Matei 11 lat temu 2
This is a bug specific to my app: "DD & Daddy's Big Night Out"
Page Title:  Text 30 -  The text in the text box is set to 30, but the last few characters are a smaller font size.  I can fix this page by putting a carriage return after the last line, then all text will be the same size.
Odpowiedź
Alin Alexandru Matei 11 lat temu
I was able to recreate this situation, and passed that information along to our lead developer. Thank you for the feedback.
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Z odpowiedzią

Adding a font

SeanB 11 lat temu Ostatnio zmodyfikowane przez Alin Alexandru Matei 11 lat temu 5
Back in 2011 Ezra instructed us to place our TTF font file in the book folder to ensure it is copied to the device - especially for unique custom fonts. Is this still the case today? We place it in the top level of "101 - My Book"?

http://www.interactbuilder.com/forum/support/ios-fonts/#p3
Odpowiedź
Alin Alexandru Matei 11 lat temu
From what I know, at this moment the feature to add a new font is not available yet.