We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Answered

problem with mp3 sound clips

Clint Sutton 12 years ago updated by Ezra Weinstein (Administrator) 12 years ago 1
I am having some problems with using mp3 sound files.  I want to loop a sound to play continuesly without any gaps.  I start with a .wav file that has no gaps at the beginning and end so it plays smoothly when looping in audio softwar.  But when I convert it to mp3, the clip always has a gap at the beginning and the end, so it loops in interactbuilder with a pause!? This seems to be with all mp3 files.  I don't think this is an interactbuilder problem, as my recording software even shows the mp3 file with gaps, no matter how many times I edit it.  Any suggestions would be helpfull please!?


Answer

I believe WAV files will work but not sure they will work on all platforms.  We will do some research on this, but in general MP3 is what we recommend to use. We haven't run into this issue, but at the same time we have not had a need to have music in a loop that does not pause.

0
Under review

Word Highlighting cannot change Highlighting Start

Data Command 11 years ago updated by Alin Alexandru Matei 11 years ago 2
In come cases when I record word highlighting I cannot edit the starting point.  In the Start Highlighting dialog the starting point is after the ending point and a new starting point cannot be saved.  (see screen capture)Image 211

Not sure how to recreate it, but it either happens because I start tapping before the countdown has finished or after the last word has been spoken.  When this condition exists the words start wapping around to the beginning of the paragraph.

The work around is to delete the word highlighting and to recreate it from scratch.
0
Not a bug

Copy error in interact mode, then IB3 crashes

Charmaine Anderson 12 years ago updated by Alin Alexandru Matei 12 years ago 1


When I copy and paste an animation onto the same page and go into interact mode I often receive an application error message and IB3 crashes.  So I can't copy the error message due to the crash. This happens when I have two or three copies of the same animation on the page, although I have given them unique element names.  This occurs intermittently. However when I restart IB3 and go into Interact mode, it seems to work ok. 

Answer

Could you provide as with a small app showing this problem?

0
Under review

Draw Free bug

Charmaine Anderson 12 years ago updated by Ezra Weinstein (Administrator) 12 years ago 0

When I assign a Drag > Draw Free > line width 15 action to a graphic element, and use my Sony Vaio touch monitor to test it, the lines shoot off on their own accord away from my finger. So it doesn't accurately follow my finger when touching the monitor screen.  I would like this behavior to be more accurate as I want to use to facilitate tracing behavior.  See screenshot below.  If there is a better way to simulate tracing behavior, please advise.  Thanks.

Image 25
0
Answered

Publish classic tale version & copyright

Luca Paltrinieri 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 1
What if I want to create a version of a classic tale (Grimm brothers, Perrault, or maybe even Aesop or Phaedrus)?

How does the copyright work? I suppose that if I am not using texts taken from published books and make my own, I won't face any copyright issue. Am I right?

Thanks
Answer
We are not qualified to answer any questions about legal matters, it is best to consult with an attorney.  There are also plenty of resources on the internet that discuss copyright law.   Our role is to provide a software application that allows anyone to create interactive apps.  The user is responsible to ensure that they are not violating any copyright or other laws.
0
Answered

manage action set order question?

Melissa Lind 11 years ago updated by Alin Alexandru Matei 11 years ago 1
Is there an example you can give that will help me understand why the order of the action sets is important. At the moment I'm working with a lot of show and hide elements...and I don't know if it would make any difference. What are some examples that would?

Thanks!!! It helps me better understand the capability of the system.


Answer
Alin Alexandru Matei 11 years ago

There shouldn't be any difference in the action sets order.

0
Answered

Hide element trouble

Melissa Lind 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 5
I want the element to fadeout and in once and then dissapear on page load. The element blinks but does not hide after blinking. Is this correct:

Image 177

Image 178
Answer
Try to use a chained behavior rather than the delay before.
0
Not a bug

Multiple languages using conditional behavior

Ranco 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 10
This is how I tried to do it: 
Global counter, set by default to (1) (works)
Language toggle button, each state changes it between 1 & 2 (works)
Now, I've placed a text element, assigned 2  "PlayAudio" behaviors on PageLoad, each conditioned to one value of the counter:
Image 192
Image 193
Unfortunately, both audio files play at the same time, as if the condition is ignored.

I did the same with a button (2 taps to play conditionally, but then only English is playing...

Please advise
thanks
Ranco
Answer
Actually this is not a bug. The problem is that you are using a global element which has an action set on it to update itself on page load. This means that every page will essentially reset the value of this counter.  

To resolve this issue simply update the counter on page refresh from another element and this should resolve the problem.  If you need more information or a better explanation please let us know.
0
Answered

Im having troubles syncing with the server, it stops at 79%

Jason Alison Jørgensen 11 years ago updated by Megan Bell 8 years ago 3
Answer
Laurel, Our server went down earlier today and we were forced to update the server which actually caused a chain effect.  The address of the new server changed so now we are forced to issue an update for the InteractBuilder.  Which is not a bad thing because we are also fixing a few nagging issues.  So there will be an update later tonight.  Keep an eye out for it.  Sorry for the inconvenience.
0
Fixed

Page not working

Paul Snakes 10 years ago updated by Inna Komarovsky 10 years ago 3
Hi ! I am testing my app on the new engine (IB4.0). Everything seems to work well (appart from the global elements not showing on the Design Mode; but apparently working on Player) but when I arrive to page 11; then nothing works! I have only "Jump to page" behaviours on that page (and some fade in behaviours), that are triggered tapping on empty graphic objects (invisible objects) put on top of other graphics. The same structure works fine on other pages, but strangely, on that specific page they don't work at all, not even the "go to previous / next page" behaviour!

I can't imagine why... please, could you check it?

Thanks
Pablo