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0
Under review

Copy pages?

Eileen Burnell 10 years ago updated 10 years ago 2
When I tried to duplicate a page, the duplicate option was not selectable, is this only available to the bought version?
Answer
Alin Alexandru Matei 10 years ago
From what I know this action is not a premium one.Here are the stepts to make a duplicate of a page:
http://help.interactbuilder.com/m/16264/l/164246-p...

Let us know if you are still having problems with it.
0
Under review

This is an update to the problem with 3.4 freezing with database error

Judy K. Johnson 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I downloaded the update you put out yesterday 1/25 to fix this problem with new Builder 3.4  

I am using Windows 7.1 to create the app.  The problem is with my Windows Player program. 

The two pages in my app that were affected now do play correctly in Player.  However, on one problem page, after it correctly plays in Player, it is impossible to turn the page forward or back.  Then Player can not be shut down so the only way to quit Player is with Task Manager.  The app freezes and must be shut down with Task Manager.

When I use my MacAir Player to view my app this does NOT happen.  I am able to page on past this page and complete the app.
Answer
Alin Alexandru Matei 10 years ago
Could you tell us what behaviors you have on that page?
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Started

Persistant publication issues

Paul Snakes 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 1
Hi
I am still having many issues with the downloading / running shared version on iPad & nexus tablet. On iPhone and Android phones it doesn't get downloaded at all... and on iPad sometimes goes quite slowly, specially animations. Page turn curl effect doesn't appear... please, I'd need to guarantee my clients that the ebook they'll pay for will be at least executable... thanks for your efforts 
Answer
We are addressing the sharing issue of large apps with the upcoming version 3.4 update along with addressing the Page Turn Effects in the InteractPlayer.
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Answered

My app for the competition?

Clint Sutton 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 2
Hi

I shared my app to this address interactbuilder@gmail.com on Saturday 22nd.  The builder said it was shared and you were sent an email.  Can someone please confirm that you recieved it?

Thanks
Clint
Answer
We received it. Thanks Clint.
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Under review

shared app update please

cathy lane 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I shared my app with Ezra over a week ago- I hope this was OK - no response so far. Should I send it to you guys at support? If so could I have your email.  I also sent a follow up email to Ezra outlining the problems with the shared app. Could you please update me your progress regarding the problems sharing the app as I am waiting to complete and publish my app.
Thank you
Cathy
Answer
Alin Alexandru Matei 10 years ago
Cathy, zip the app into a zip file and send it via email at alin@interactstudios.com. Also send the list of what problems you have. Thank you for your feedback.
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Answered

Element Property Menu not visible on screen for elements off screen

Data Command 10 years ago updated by Alin Alexandru Matei 10 years ago 3
I am trying to build a 10 frame wide scrolling popup menu using the great tutorial provided.  The problem is that I cannot access the properties on the menu thumbnails that are extended off the screen.  When I make IB full screen I can access most of them, but the when I select the farthest off-screen graphic element from the popup menu the props menu is off the screen and I cannot edit the properties.  If I had a higher resolution screen I could edit the properties but I am maxed out at 1440 x 900.  Is there a way to move the properties menu back to the screen?  What happens on the iPad?
Image 212
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Under review

Changes to pages not being saved.

Laurel Roth 10 years ago updated by Alin Alexandru Matei 10 years ago 1
Changes to pages not being saved.  When I look at the page on the player the changes I just made are not showing.
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Answered

Can I view my design on my iPad while still working

Joan Hausman 10 years ago updated by Inna Komarovsky 9 years ago 2
0
Not a bug

(PC version) space bar does not work for creating transition path

SeanB 10 years ago updated by Inna Komarovsky 9 years ago 3
I can't use the space bar to record current position while creating a path. Only the record button works.
Answer
Inna Komarovsky 9 years ago
You probably had the Alt button hit before trying to do the Path Animation. Try it again, if it still doesn't work try to hit the Alt button once on your keyboard then try to create the Path you want.
0
Fixed

Selecting an Audio file bug

Ranco 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 1

When selecting an audio file from a folder, the Target remains "None". You have to reopen the Target dialog and select it again from the list of available mp3 files (the one you have just selected is at the bottom)

Answer

Fixing for 3.2.2