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0
Fixed

Intersection not registering

Serge Patry 11 jaar geleden bijgewerkt door Inna Komarovsky 10 jaar geleden 3

When I create a intersection, view it in interact and try to do some adjustment I can not see the interaction parameters. What I did to rectify the problem for now I create a second one whit out a behaviours and now I can see the first interaction.

Antwoord
Inna Komarovsky 10 jaar geleden

When you can't see the intersections that you have created try to go into another page and then go back to the page you are working on. You should be able to see them then.


(this issue is being fixed in version 3.4)

0
Under review

pages missing in simulation

iceartist 10 jaar geleden bijgewerkt door Inna Komarovsky 10 jaar geleden 3
When I hit the "Interact" button to check the app, not all the pages are loading. The last 10 are not coming up at all. My app is 53 pages long--is there a limit that I'm exceeding? 
Antwoord
Inna Komarovsky 10 jaar geleden
Hi,
There shouldn't be a limit to the number of pages previewed, so it might be that there's a glitch with page 43. If you try loading one of the last pages on its own, does it work?
0
Under review

Narration audio not playing in Interact mode

Charmaine Anderson 11 jaar geleden bijgewerkt door Alin Alexandru Matei 11 jaar geleden 1
I have set a text elements Properties > Narration Audio to play an .mp3 audio clip, but when I view in Interact mode the audio clip does not play.  Do I have to sign up as a paid member in order for the narrated audio to play?  (I realize I need to sign up to make the text highlighting work… )

Thanks for your help.

Charmaine
Antwoord
Alin Alexandru Matei 11 jaar geleden
We are working on a new feature for the narration audio that will be available in a future version.
0
Under review

Mask On / Mask Off - Masking time 0ms is not working

Truman Kong 10 jaar geleden bijgewerkt 10 jaar geleden 2
I try to rebuild the matching game just as your video tutorial. I found that when I trigger the Mask Off effect upon a Tap action, the Masking Time is not actually 0ms, even I set it to 0ms. Same as the Mask On effect. (well, my rough guess it is around 500ms) Could you see if it is a bug or not? Thanks.
Antwoord
Inna Komarovsky 10 jaar geleden
Hi Truman,
Looks like this is a glitch. Thank you for bringing it to our attention! I'll describe it to our lead developer. I see that if you set the duration to 1ms, then it is pretty instant, so that could be a workaround for the time being.
0
Under review

IB 4.0 | Match Behavior Stopped Working

Pardesi Media 11 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 11 jaar geleden 1
I converted my existing app into IB 4.0, and the Match behavior is no longer working.
Antwoord
We are working on a small document/tutorial that will describe how to setup a Match activity using the new engine.  We mentioned on our last webinar that this activity will have to be rebuilt because we change the Match/Unmatch from being interactions to being conditions.  So you will have to rework the page a little bit, but it actually should make the activity simpler.
0
Beantwoord

can't find my app in Google play

Tiffany Daniela McPhie 11 jaar geleden bijgewerkt door Corina Cibotaru 9 jaar geleden 4
I can't seem to find my app in google play when I type it's name on my phone or tablet, however it is already available for download. What should I do to find it?
Antwoord
Alin Alexandru Matei 11 jaar geleden
Google takes time to index their search engine, we have no control over that process and we don't know how long it takes. Here is a direct link to your app:
https://play.google.com/store/apps/details?id=com.interactstudios.msacademic
0
Not a bug

New App not showing any elements except the background in interact mode

Ann K AlteredEssence 11 jaar geleden bijgewerkt door Inna Komarovsky 10 jaar geleden 5
Just created a new App and in interact mode it is not showing any elements except the background.  Not sure if anything is working because I can't see anything.  I double checked and the elements have visible at runtime is active.
Antwoord
Inna Komarovsky 10 jaar geleden
How did you add the elements? Through PSD import, drag and drop or by adding new element option?
Also it will be great if you could send a sample app at alin@interactstudios.com so we can take a look it. 
0
Under review

How do I determine appropriate screen size?

Gabrielle Strouse 11 jaar geleden bijgewerkt 11 jaar geleden 3
Hi, I built a book for Microsoft Surface Pro 2, which has a screen resolution of 1920x1080.  I used this resolution as the size when building the book.  However, the Player app does not size the pages correctly in Windows 8.1 on the tablet, nor in the Bluestacks emulator running Android on the tablet.  In both cases, what I see is a very zoomed in view of perhaps only 1/3 of the page.  I would like to avoid resizing everything to another size that does not work.  How do I determine the correct size to use?
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Thanks

reducing app size

Ann K AlteredEssence 12 jaar geleden bijgewerkt door Inna Komarovsky 10 jaar geleden 5

Ezra, Thanks for the tip to use www.tinypng.org . It took a bit of time but it turned my 121MB app files to 71.6MB app. 

Ann

Antwoord

That's fantastic Ann!  I'm glad that helped.

0
Fixed

GUI issue when modifying "disable page flip" option

Ranco 11 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 10 jaar geleden 5
When I try to change disable page flip forward or backward from Yes to No, it shifts the arrows near the pages so I can't go on and do the same for the next page. Quite annoying:
Before:
Image 95
After:
Image 96
Antwoord
Is this visual bug remains after you restart IB3 to?