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0
Answered
Image dimensions
I'm hung up on what dimensions I need to use. Let's take a simple one, iPad Retina vs iPad mini. According to Apple Developer docs, how I set my images depends on how InterAct manages the images - framework vs Cocoas for example. The logical part of me says I should use the exact iPad retina dimensions - 2048 x 1536 x 264 PPI. But if I use half of that for the iPad Mini - 1024 x 768 x 264 Apple will do the @2x files for the Retina automatically.
So two questions - will doing the 1024 using Interact mean that my full size iPad Retina images will then be blurry? If not - why not? Please explain! Normally you can't take a small image and make it larger without losing definition and sharpness. Is it possible because of the engine behind Interact?
Second question - what PPI should I use? Standard net based images are generally 72 PPI - that's about all typical monitors can show. But Apple uses a 264 standard and the newer Droids are 300 PPI and even more.
I asked this question in the webinar, but someone came to the door just as it was getting answered so I missed it.
So two questions - will doing the 1024 using Interact mean that my full size iPad Retina images will then be blurry? If not - why not? Please explain! Normally you can't take a small image and make it larger without losing definition and sharpness. Is it possible because of the engine behind Interact?
Second question - what PPI should I use? Standard net based images are generally 72 PPI - that's about all typical monitors can show. But Apple uses a 264 standard and the newer Droids are 300 PPI and even more.
I asked this question in the webinar, but someone came to the door just as it was getting answered so I missed it.
Answer
Inna Komarovsky
10 years ago
Hi Karen,
The dimensions we prefer are 1024x768 at 72 ppi, because this displays the app at good quality without having the app become too large due to very large image files. 72 ppi is the resolution that has been the standard for on-screen use for a while, and when 72 ppi images are displayed on higher resolution devices the images still look quite crisp. The dimensions of the older iPad were 1024x768, and the newer one has the larger pixel dimensions while maintaining the same screen size. So images with the 1024x768 dimensions look the same on both devices.
To help make a decision, you can make a couple of test apps at different sizes using the images that you plan to use in your app and see which version looks good to you and uses file sizes that you're comfortable with.
I hope this helps!
Inna
The dimensions we prefer are 1024x768 at 72 ppi, because this displays the app at good quality without having the app become too large due to very large image files. 72 ppi is the resolution that has been the standard for on-screen use for a while, and when 72 ppi images are displayed on higher resolution devices the images still look quite crisp. The dimensions of the older iPad were 1024x768, and the newer one has the larger pixel dimensions while maintaining the same screen size. So images with the 1024x768 dimensions look the same on both devices.
To help make a decision, you can make a couple of test apps at different sizes using the images that you plan to use in your app and see which version looks good to you and uses file sizes that you're comfortable with.
I hope this helps!
Inna
0
Fixed
My app is not displaying in interact player.com
After installing IB4 I tried viewing it in Interact mode but I don't see my app nor its icon displaying in interact player.com I tried previewing the current page and all pages but get the same experience. Below is a screenshot of what I am seeing. When I click the IB4 icon that is shown nothing happens. My app is 93 pages so perhaps it might be choking on the size of my app? (Hopefully not...)
I did clear the history in Safari and rebooted the browser, still get the same issue. I also tried sharing the app with myself and same thing happens. I haven't tried resetting my password, still using the previous one. Not sure if that could be the issue. I do see a "player" folder in my apps folder, not sure if that matters. Thanks for your help.
I did clear the history in Safari and rebooted the browser, still get the same issue. I also tried sharing the app with myself and same thing happens. I haven't tried resetting my password, still using the previous one. Not sure if that could be the issue. I do see a "player" folder in my apps folder, not sure if that matters. Thanks for your help.
Answer
Ezra Weinstein (Administrator)
11 years ago
Charmaine, I'm closing this ticket since I responded to this in the other ticket, in the HelpDesk forum.
0
Answered
How do I resync my app with the InteractPlayer website?
When my app got converted up to 4 it automatically sync’ed to the InteractPlayer website. I thought the upload might be incomplete, so I deleted it from the website. Now how do I resync it up to the website? I right clicked on the book and selected “Upload to InteractCloud” but the book did not show up there.
Answer
Ezra Weinstein (Administrator)
11 years ago
New Instructions:
Log into the InteractPlayer web site
On the top right you will see a new option "Show Deleted Apps"
Check the box and then you will see your deleted app
Click the action menu under your app and you can click on "Undelete"
Log into the InteractPlayer web site
On the top right you will see a new option "Show Deleted Apps"
Check the box and then you will see your deleted app
Click the action menu under your app and you can click on "Undelete"
0
Answered
I want my user to upload their photo.
I really need this ebook to have the ability for the child to create their own passport.
When they tap on the stock image that is set. I want the ability to upload a photo from their camera roll. PLEASE comment and share on how this function and special feature can be achieved!
Thank you in advance!!
When they tap on the stock image that is set. I want the ability to upload a photo from their camera roll. PLEASE comment and share on how this function and special feature can be achieved!
Thank you in advance!!
Answer
Inna Komarovsky
11 years ago
Hi Eleisha,
Although the feature to access the camera roll is not available, one alternative I could think of would be to let the user draw his or her portrait on the passport using the drawing behaviors. This image can be saved to the camera roll if the user wants to keep the drawing, but it cannot be displayed again on other pages of the app apart from the page on which the user drew the passport.
If you do need to display the passport at different times throughout the app, like if you want to add stamps to the passport as the user completes different parts of the app, you can link back to the same page but use conditional counter behaviors to make new elements appear on the passport. Let me know if you'd like a sample of this technique.
Thank you for your feedback!
Inna
Although the feature to access the camera roll is not available, one alternative I could think of would be to let the user draw his or her portrait on the passport using the drawing behaviors. This image can be saved to the camera roll if the user wants to keep the drawing, but it cannot be displayed again on other pages of the app apart from the page on which the user drew the passport.
If you do need to display the passport at different times throughout the app, like if you want to add stamps to the passport as the user completes different parts of the app, you can link back to the same page but use conditional counter behaviors to make new elements appear on the passport. Let me know if you'd like a sample of this technique.
Thank you for your feedback!
Inna
0
Under review
Publishing Statistics | Revenue/Profit Calculation Error
There is an issue with Publishing Statistics revenue and profit calculation, when apps is downloaded from a place other than US.
Unable to attach the screenshot so please take a look at the download stats for Urdu Ustad (Apple) for the month of January.
Unable to attach the screenshot so please take a look at the download stats for Urdu Ustad (Apple) for the month of January.
0
Answered
Global page menu graphic not showing on jump to pages
I built in a thumbnail, scrolling page menu. As I test it out in Interact mode, the graphic icon I use to access the page menu doesn't show up AFTER I tap on a thumbnail and then jump to the desired page. The page menu graphic icon is there normally on each page as long as I don't jump to the page via the thumbnails.
I do gave the page menu graphic set as global. I included all the pages in the jump to by way of the menu thumbnails. I did include the pages in the group number, otherwise the jump to behavior wouldn't be working.
So it's just that the path menu graphic is missing after I jump to a page and can't access the page menu again.
I do gave the page menu graphic set as global. I included all the pages in the jump to by way of the menu thumbnails. I did include the pages in the group number, otherwise the jump to behavior wouldn't be working.
So it's just that the path menu graphic is missing after I jump to a page and can't access the page menu again.
Answer
Alin Alexandru Matei
11 years ago
Make sure that in the pages properties you have Show Global Element set to Yes, if this didn't solved this situation could you send this app to alin@interactstudios.com and we will take a look into this situation? Thank you for your feedback.
0
Answered
Puzzle/Match game
I'm creating an activity page that is both a puzzle and match game. I have the elements on the lower part of the screen and the user is going to drag them up to match and snap in place. The 3 things I want to accomplish are:
1. Snap in the correct place.
2. When the attempt to place the object where it doesn't belong, the object goes back to the beginning spot.
3. The object when it is placed correctly, becomes as large as the area it belongs in.
I've included a screen shot of the game.
Thank you!
1. Snap in the correct place.
2. When the attempt to place the object where it doesn't belong, the object goes back to the beginning spot.
3. The object when it is placed correctly, becomes as large as the area it belongs in.
I've included a screen shot of the game.
Thank you!
Answer
Inna Komarovsky
11 years ago
Hi Jamie,
That looks like a great activity! Here's a technique I find helpful when creating this type of effect:
Since the image needs to be small and movable at one point and large and not movable at another point, create two separate elements for each puzzle piece.
The large pieces should be in their final places on the page (overlapping the white silhouettes), contain no action sets, and be invisible at runtime.
The small pieces should have two action sets (as well as any other effects you want to include):
- Drag-Move (Self)
- DragEnd-Move (Self) with a target location that matches the element's original coordinates.
Then for each piece you would create a set of intersections.
When the small image intersects with the correct silhouette at its center,
- Hide the small image
- Show the large image
With the intersections, you can also play sound effects or add to a counter if something should happen when all of the pieces have been placed.
That looks like a great activity! Here's a technique I find helpful when creating this type of effect:
Since the image needs to be small and movable at one point and large and not movable at another point, create two separate elements for each puzzle piece.
The large pieces should be in their final places on the page (overlapping the white silhouettes), contain no action sets, and be invisible at runtime.
The small pieces should have two action sets (as well as any other effects you want to include):
- Drag-Move (Self)
- DragEnd-Move (Self) with a target location that matches the element's original coordinates.
Then for each piece you would create a set of intersections.
When the small image intersects with the correct silhouette at its center,
- Hide the small image
- Show the large image
With the intersections, you can also play sound effects or add to a counter if something should happen when all of the pieces have been placed.
0
Answered
Push Notifications?
Hi guys,
I've been reading up on how to keep customers informed on app updates, etc. and was curious if InteractBuilder has push notification capability so if we launch an update or new version into the app stores, the customer will get a notice of some sort?
Thanks for your thoughts and recommendations.
I've been reading up on how to keep customers informed on app updates, etc. and was curious if InteractBuilder has push notification capability so if we launch an update or new version into the app stores, the customer will get a notice of some sort?
Thanks for your thoughts and recommendations.
Answer
Inna Komarovsky
11 years ago
Hi Charmaine,
When an app has an update published, then the app marketplace notifies the user that an update is available to download, both in Apple's App Store and in Google Play. We currently don't have the option to create custom push notifications for the app.
When an app has an update published, then the app marketplace notifies the user that an update is available to download, both in Apple's App Store and in Google Play. We currently don't have the option to create custom push notifications for the app.
0
Completed
Problem with new InteractPlayer downloaded from iTunes store
I downloaded InteractPlayer 3.4.3 Build 355 from iTunes app store yesterday and my app doesn't work properly in it. Response time when clicking on any button is slow, most buttons require multiple taps to get to work, animations are slow and out of sync with audio. I was able to revert back to InteractPlayer 3.4.2 Build 343 and things are working like they should again.
(I am using an iPad ios7)
This is the sequence I went through:
1. Went to app store and saw 3.4.3 was available.
2. Deleted my existing InteractPlayer before downloading 3.4.3
3. After downloading 3.4.3, I checked my player and it said it was version 3.4.2
4. Went back to app store. This time it said there was an update.
5. Clicked update.
6. My player now said that it was version 3.4.3
7. Downloaded my app and tested in 3.4.3 with bad results.
8. Deleted InteractPlayer from my iPad. Went back to app store and was able to download 3.4.2 again (even though it said 3.4.3 was available). This time I did not update again because I wanted to keep 3.4.2
(I am using an iPad ios7)
This is the sequence I went through:
1. Went to app store and saw 3.4.3 was available.
2. Deleted my existing InteractPlayer before downloading 3.4.3
3. After downloading 3.4.3, I checked my player and it said it was version 3.4.2
4. Went back to app store. This time it said there was an update.
5. Clicked update.
6. My player now said that it was version 3.4.3
7. Downloaded my app and tested in 3.4.3 with bad results.
8. Deleted InteractPlayer from my iPad. Went back to app store and was able to download 3.4.2 again (even though it said 3.4.3 was available). This time I did not update again because I wanted to keep 3.4.2
Answer
Inna Komarovsky
10 years ago
Hi Laura, I followed your steps: I deleted my existing InteractPlayer app, I downloaded it from app store. I checked the version and it is Version 3.4.3 build 355. And it doesn't say there is an update.
Try this: delete your InteractPlayer app, turn off your iPad, turn on your iPad then go to the app store and download InteractPlayer app. Let us know if you're still having problems. Thank you for your feedback.
Try this: delete your InteractPlayer app, turn off your iPad, turn on your iPad then go to the app store and download InteractPlayer app. Let us know if you're still having problems. Thank you for your feedback.
Customer support service by UserEcho
