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0
Under review

Page turn delay

Laura Stout fa 13 anys • updated by Alin Alexandru Matei fa 13 anys • 5
I am experiencing delays when moving between pages in my book (this happens both when I click a button I've set up to move to next page, and when I set up an action to jump to another page).
In Interact Builder-Interact mode the delay is about 1 second.
In Interact Player the delay is about 2 seconds.
Is this something that will improve once the app is published to the iTunes Store or Android market? The kids testing my app are frustrated with these delays and are losing interest.
Other (non-Interact Builder) kids apps that I use respond pretty much instantaneously. I also looked at the "About Airports" app built with Interact Builder, and the pages take about .5 seconds with a curl effect.
My book is 27 pages, fairly simple animations, 46 MB.
Answer
Could you send us a copy of the app at ezra@interactstudios.com so we can see what the problem is? Thank you for your feedback.
0
Not a bug

Element Manager not working

Jamie Stevens fa 13 anys • updated by Inna Komarovsky fa 13 anys • 19
The Element Manger window is not showing on my pages after page 11. When I go back to prior pages, I can access it. But not on pages 12 and 13.
Answer
Hmm, I haven't encountered that before, and it appeared in a test that I tried just now. I wonder if it has to do with any specific elements on the page. I have a few questions to see if I can reproduce the problem:

- Are you in Design mode when you try to open the element manager?
- Which button do you use to access the element manager -- the icon at the bottom of the window, to the right of "Add Element," or the icon in the bottom center of the page menu?
- Are there any elements on those pages that may be blocking the element manager?
- What types of elements are on those pages?
0
Respost

Totally Confused by L,T, R, B Coordinates for Random Animation Movement

Ted Ollikkala fa 12 anys • updated by Inna Komarovsky fa 12 anys • 6
Let's say I have a symmetrical object exactly centered on the screen at at 640, 400 (on an Android screen set for 1280 x 800) and I want to animate a random movement constrained ten pixels in each direction. What are the Left, Top, Right and Bottom coordinates that should be entered?,This is driving me crazy! :-)
Answer
Inna Komarovsky fa 12 anys
Hi Ted,

The constraints depend on the dimensions of the element as well as its coordinates. If the element's anchor point is "Middle-Center," then the constraints should be the parts of the screen where the element's edges should not pass.

I hope this helps : ) let me know if you'd like more information.
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Under review

Upgrade DB error for new book

SeanB fa 12 anys • updated by Alin Alexandru Matei fa 12 anys • 2
Just updated 11/8, installed version now says Build 386 as of 10/9/2014 2:12pm. Am I really on the latest?

Anyhoo, having server sync errors, so I created a new test book. As soon as it was created it said "synching" and then threw the following error:

InteractBuilder Version: 4.0 Build 386
Device: iMac
Processor: Intel Core i5
Memory: 8 GB
System: 10.10.0

--------------------
An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: near "AND": syntax error
Query: close

button id 1027 of group id 1021 of card id 1007 of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/InteractBuilder",ulFtpStartPoint,2287
button id 1027 of group id 1021 of card id 1007 of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/InteractBuilder",ulFtpSend,2712
image id 11839469 of group id 4893680 of group id 4893080 of card id 1002 of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",mouseUp,62,button id 1020 of stack "Behaviors" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"
card id 1002 of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",LoadApp,1514,button id 1007 of group id 1010 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",ExportApp,6076
stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",Book_UpdateAudio,1654,button id 1004 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",CheckDBErr,9267
stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",DoError,16157,button id 1004 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder 2.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"
0
Respost

Trouble Syncing with Server

russellshaffer fa 12 anys • updated by Ezra Weinstein (Administrator) fa 12 anys • 5
Is anyone on this forum having trouble syncing with the server when they interact with their app? My app DOES sync, but it takes a REALLY long time. 52 minutes this morning. Then there were a lot of problems with the app that didn't exist when I was using IB3. This incredibly long process makes it extremely tedious and difficult to work on my app in IB4.

Any ideas to streamline this process?
Answer
Have you tried just a single page app to see if there isn't a communication issue going on with our server?
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Under review

shared apps not accepting username/password

Jen Hoyte fa 12 anys • actualitzat fa 12 anys • 5
I'm developing apps for my algebra class to use.  I've started sharing with 2 people so that they can test them out and give feedback.  On the iPad, they download InteractPlayer, start it up and it prompts for the username/password.  

However, it is not accepting the username/password sent in the email they receive from InteractStudios.  How is this supposed to work now?  Thanks.
0
Respost

problem with mp3 sound clips

Clint Sutton fa 13 anys • updated by Ezra Weinstein (Administrator) fa 13 anys • 1
I am having some problems with using mp3 sound files.  I want to loop a sound to play continuesly without any gaps.  I start with a .wav file that has no gaps at the beginning and end so it plays smoothly when looping in audio softwar.  But when I convert it to mp3, the clip always has a gap at the beginning and the end, so it loops in interactbuilder with a pause!? This seems to be with all mp3 files.  I don't think this is an interactbuilder problem, as my recording software even shows the mp3 file with gaps, no matter how many times I edit it.  Any suggestions would be helpfull please!?


Answer

I believe WAV files will work but not sure they will work on all platforms.  We will do some research on this, but in general MP3 is what we recommend to use. We haven't run into this issue, but at the same time we have not had a need to have music in a loop that does not pause.

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Under review

Word Highlighting cannot change Highlighting Start

Data Command fa 12 anys • updated by Alin Alexandru Matei fa 12 anys • 2
In come cases when I record word highlighting I cannot edit the starting point.  In the Start Highlighting dialog the starting point is after the ending point and a new starting point cannot be saved.  (see screen capture)Image 211

Not sure how to recreate it, but it either happens because I start tapping before the countdown has finished or after the last word has been spoken.  When this condition exists the words start wapping around to the beginning of the paragraph.

The work around is to delete the word highlighting and to recreate it from scratch.
0
Not a bug

Copy error in interact mode, then IB3 crashes

Charmaine Anderson fa 13 anys • updated by Alin Alexandru Matei fa 13 anys • 1


When I copy and paste an animation onto the same page and go into interact mode I often receive an application error message and IB3 crashes.  So I can't copy the error message due to the crash. This happens when I have two or three copies of the same animation on the page, although I have given them unique element names.  This occurs intermittently. However when I restart IB3 and go into Interact mode, it seems to work ok. 

Answer

Could you provide as with a small app showing this problem?

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Under review

Draw Free bug

Charmaine Anderson fa 13 anys • updated by Ezra Weinstein (Administrator) fa 13 anys • 0

When I assign a Drag > Draw Free > line width 15 action to a graphic element, and use my Sony Vaio touch monitor to test it, the lines shoot off on their own accord away from my finger. So it doesn't accurately follow my finger when touching the monitor screen.  I would like this behavior to be more accurate as I want to use to facilitate tracing behavior.  See screenshot below.  If there is a better way to simulate tracing behavior, please advise.  Thanks.

Image 25