We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Завершен

Not able to open app in interact mode.

Laurel Roth 12 лет назад • обновлен Ezra Weinstein (Administrator) 12 лет назад • 3
I have uninstalled and reinstalled IB4 twice.  I am not able to view app in interact mode.  I read some of the other suggestions about looking in the app folder for a folder called player and I do NOT have a player folder.   This is so frustrating.  I have also tried to install the builder on my imac and it will not allow me to use my email addy to do this.  Tells me I already have it.    I deliberately took time off from work this week to get the book I'm hoping to release before Christmas submitted but feel frustrated at this point.   Please advise
0
Не ошибка

Duplicate Element

Melissa Lind 13 лет назад • обновлен Ezra Weinstein (Administrator) 13 лет назад • 0

I'm unable to get the duplicate element feature to work in interact mode with a double tap.

Ответ
Ezra Weinstein (Administrator) 13 лет назад
Try it in version 3.3 when it's released.  We have not been able to recreate the issue in the latest version.


0
Отвечен

rotate 90 degrees

Melissa Lind 13 лет назад • обновлен Alin Alexandru Matei 13 лет назад • 1
I have a design app where kids can rotate elements. At the moment I have some of the things rotating just 90 degrees. When I interact in the builder it works perfectly, but in ipad, it rotates but squishes the element. I know I can get around this by making the element square, but it takes up too much space. Is this something you guys are working to fix or no?
Ответ
Alin Alexandru Matei 13 лет назад
We manage to see the problem and we are working to fix this. Thank you for letting us know about this bug.
0
На рассмотрении

the program does not fit display screen

Yahya Babair 12 лет назад • обновлен Inna Komarovsky 12 лет назад • 1
Ответ
Inna Komarovsky 12 лет назад
Hi there,
Are you referring to InteractBuilder or to an app that you have built using InteractBuilder? Is it too large or too small for the display screen?
0
Отвечен

conditions

Ann K AlteredEssence 13 лет назад • обновлен Ezra Weinstein (Administrator) 13 лет назад • 1

 I want an element to SHOW after several other elements are turned into the same particular color, they all must be the color before the main element may show.  I am able to create the interactions that recolors the elements. I then have the element I want to SHOW set up as "not visible at run-time   + "execute on pg load" and I was trying to set the condition so that the element would show when all of the color changed items are the same color.  I can only add one element as the conditional item instead of all the items.  i do not want the main element to show until all elements have changed color.

Ответ
Ezra Weinstein (Administrator) 13 лет назад

The best way of handling this would be to create a counter, each time an element was changed to the correct color you would increment the counter.  Once all the elements change color the counter would reach a certain value.   You would then add an action set to each element which would be a "Show-Main Element" action set with a condition set to a specific counter value.  This way no matter what order the elements were displayed in, it would show the main element as long as the counter reached the correct value.

0
Завершен

Suggestion: Drawing behavior

Melissa Lind 13 лет назад • обновлен Inna Komarovsky 13 лет назад • 2
Be able to select both the color and line width with the free draw behavior, instead of selecting them separately. I tried using the Draw behavior, instead of select color, select line width, but it doesn't seem to work.

Thanks!!!


Ответ
Inna Komarovsky 13 лет назад

When you put together the Drag-DrawFree action set, the builder shows a "Line Color" field and a "Line Width" field in the behavior settings below the name of the behavior, so you can select any color and line width that will appear when the user drags a finger on that element.

0
Отвечен

Can I drag and drop a .jpg of a texture or design and have it fill an outline or template. that can then be printed? This could be used as a coloring book that has textures and designs dragged into it.

Barbara Del Duco 12 лет назад • обновлен Inna Komarovsky 12 лет назад • 2
I would have a template outline created in Corel . Then I would like to drag a design or texture in .jpg or even a .gif animation into the template outline. I would then like to print it. Can I do this?
Barbara
Ответ
Inna Komarovsky 12 лет назад
To print the resulting image, you can include a button that uses the SnapShot behavior, which saves a screenshot to the user's device. From there, they can print it using the device's printing options.
0
На рассмотрении

page turn effect curl

Melissa Lind 13 лет назад • обновлен Alin Alexandru Matei 13 лет назад • 3
Hey all.

I'm trying to duplicate a page curl effect that I used to be able to do in interact and can't seem to figure it out anymore.

I'd like the page to curl from the top right to the left. I used to be able to curl it with a finger drag and control the speed of the page turn and it had a cool effect where you could see a transparency on the back of the page. Can we still do this?

For some reason my page turn images are not showing up either. I've selected "show app navigation images" and still nothing.


Ответ
Alin Alexandru Matei 13 лет назад

Hi Melissa, the navigation images are showing for me as they should. As for page effect you can select it as in the example bellow:


0
Завершен

delete a device?

iceartist 12 лет назад • обновлен Inna Komarovsky 12 лет назад • 7
It's not letting me preview the app in the player, because it says I already have 3 devices registered....have not idea what those 3 are, I've been using my desktop plus now my laptop computers. And I can't find anywhere where it will show me my "devices" to delete one....so I'm at a standstill not getting my work done. Can anyone help?
Ответ
Ezra Weinstein (Administrator) 12 лет назад
Your devices have been reset.
0
Не ошибка

New Player problems: Error: 404 downloading app

Paul Snakes 13 лет назад • обновлен Ezra Weinstein (Administrator) 13 лет назад • 0

Hi, I get am Error:404 message "An Error occurred when trying to download the selected app (Error: 404 Not found)"  when trying to download certain shared apps on the player... they weight around 62 and 103 MB, so are quite heavy... the builder did processed them to share, though..  this happens both on iPad & nexus tablet (on Nexus I get the message; on the iPad, the player just closes down).


Now, the problem is that on Monday I should show the app to a client.. so I am a bit on trouble : /

Ответ
Ezra Weinstein (Administrator) 13 лет назад

Based on our emails back and forth it seems that your app never successfully uploaded so the 404 means that it cannot find the app.   My suggestion is to try this from a faster internet connection.  177MB is not too heavy for an app, but it is heavy if you don't have a reliable and fast internet connection.

Сервис поддержки клиентов работает на платформе UserEcho