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0
Thanks

Thank you

Tim Paxton 10 years ago • updated by Inna Komarovsky 10 years ago • 1
Great job Inna.   Great explanation and response times.  Thanks also to Ezra and Alin  for your help getting up and running.

Tim Paxton
Global- Vision Brands
Answer
Inna Komarovsky 10 years ago
Thank you, Tim! :) We're glad to help!
0
Fixed

artifacts after frame animation ends

SeanB 10 years ago • updated by Skye Brill 7 years ago • 9
Two different pages, after a frame animation ends, there is an artifact left on the screen.

One: - line at top of animation. I think I reported this already, but could not find the bug here.
Image 356

Two: - a bit at left of animation
Image 355
Answer
Alin Alexandru Matei 10 years ago
Hi Sean, our lead developer has identified the cause of this glitch and is working on a fix. Thank you so much for providing the details for helping us narrow down the problem.
0
Answered

disconnects when it reaches a certain page.

June Alison 12 years ago • updated by Ezra Weinstein (Administrator) 12 years ago • 2

I really enjoy working with interactbuilder 3.0 so easy to handle,, but I have a small issue, and that it is when I have uploaded my app, it goes smoothly, but when I open the app and come to page 3, it just stops and goes out totaly out of the app again.

Answer
Ezra Weinstein (Administrator) 12 years ago

That is EXCELLENT News June.   We are working on a whole new InteractPlayer that will cause less problems.  This is what we are focused on next.

0
Under review

Word Highlighting Long Page of Text

Data Command 11 years ago • updated 11 years ago • 3
The Word Highlighting screen only shows the first 9 lines of text. On some pages I have more than 9 lines and I cannot see the words when I am setting the timing or edit the timing on the 10th and greater lines. 

Answer
Ezra Weinstein (Administrator) 11 years ago
For now we would recommend to split the lines into separate elements (not each line, but you can put them in a couple of groups).  It's probably easier to manage the highlighting by doing this.
0
Answered

Add a new address to the address book?

Data Command 11 years ago • updated by Alin Alexandru Matei 11 years ago • 3
I am trying to add a new address to my address book.  I add the first, last name and email and when I click “save” it hangs there and does not add the contact.
Answer
Ezra Weinstein (Administrator) 11 years ago
We were unable to replicate this issue.  Maybe try a different browser, we recommend Chrome. Let us know if it still occurs.
0
Fixed

Background image error

Ranco 12 years ago • updated by Ezra Weinstein (Administrator) 12 years ago • 0

Had a BG image already loaded, which I wanted to use as the page's BG image. So under the page properties, Background Image, I chose "select Image from App". Once I selected that image, I got the message below. then, the builder completely lost it's sense...

(First time I copied the error, I got the word "mundane" in the clipboard, second time, I got this:)


InteractBuilder Version: 3.2 Build 307

Device: System Product Name

Processor: 1 Processor(s) Installed.

[01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel ~1999 Mhz

Memory: 3,327 MB

System: NT 6.1

--------------------

An application error occurred while attempting to perform the last action.

Restarting InteractBuilder is recommended.

An application error occurred while attempting to perform the last action.

Restarting InteractBuilder is recommended.

Error: Chunk: no such object / Chunk: can't find object / Object: does not have this property / put: error in expression

Handler: Element_HideFocus

Hint: _GraphicElement

Location: Line 6099, char 26

Object: button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

89: Line 6099 at char 26: Chunk: no such object ----> _GraphicElement

77: Line 6099 at char 26: Chunk: can't find object

456: Line 6099 at char 14: Object: does not have this property

465: Line 6099 at char 1: put: error in expression

587: Line 6068 at char 1: switch: error in statement

241: Line 6068 at char 1: Handler: error in statement ----> Element_HideFocus

353: Line 0 at char 0: Object Name: ----> button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 6037 at char 1: Handler: can't find handler ----> Element_HideFocus

241: Line 6037 at char 1: Handler: error in statement ----> Element_DeselectElement

353: Line 0 at char 0: Object Name: ----> button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 98 at char 1: Handler: can't find handler ----> Element_DeselectElement

253: Line 97 at char 1: if-then: error in statement

241: Line 97 at char 1: Handler: error in statement ----> DeselectElement

353: Line 0 at char 0: Object Name: ----> button id 1020 of card id 1002 of stack "IBElements" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

675: Line 627 at char 1:  ----> DeselectElement

253: Line 626 at char 1: if-then: error in statement

490: Line 624 at char 1: repeat: error in statement

241: Line 624 at char 1: Handler: error in statement ----> DeselectObjects

353: Line 0 at char 0: Object Name: ----> button id 1005 of group id 1010 of card id 1002 of stack "Behaviors" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 205 at char 1: Handler: can't find handler ----> DeselectObjects

241: Line 205 at char 1: Handler: error in statement ----> DeselectAndHideAll

353: Line 0 at char 0: Object Name: ----> button id 1005 of group id 1010 of card id 1002 of stack "Behaviors" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 16 at char 1: Handler: can't find handler ----> DeselectAndHideAll

253: Line 15 at char 1: if-then: error in statement

241: Line 15 at char 1: Handler: error in statement ----> ToolbarPick

353: Line 0 at char 0: Object Name: ----> group id 1014 of card id 1139 of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

675: Line 26 at char 1:  ----> ToolbarPick

241: Line 26 at char 1: Handler: error in statement ----> mouseUp

353: Line 0 at char 0: Object Name: ----> button id 70070 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

line 150 of handler "errorDialog" of button "stsErrors_FS" of card id 1002 of stack "libSTSErrors"

line 10889 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"


Answer
Ezra Weinstein (Administrator) 12 years ago

Fixed in version 3.2.1

0
Fixed

pages replaced with bogus pages

Ann K AlteredEssence 11 years ago • updated by Inna Komarovsky 10 years ago • 3
working on finishing my app, it was running slow so I closed then reopened and when I did a page I did not create appeared as well as the error message below.  This bogus page is in place of all my pages and I can't get into my app. Help please.
Image 94
InteractBuilder Version: 3.3 Build 323
Device: 4313CTO
Processor: 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2640 Mhz
Memory: 3,956 MB
System: NT 6.1
--------------------
An error occurred while accessing the database.
An error occurred while accessing the database.
near ",": syntax error
Query: open
line 26 of handler "mouseUp" of group "Manage" of group "Toolbar" of card "Design" of stack "InteractBuilder" of behavior button "ToolbarB" of card id 1002 of stack "IBResources"
line 26 of handler "ToolbarPick" of group "Toolbar" of card "Design" of stack "InteractBuilder"
line 5038 of handler "SavePageElements" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"
line 5517 of handler "CheckDBErr" of stack "libApp" of stack "libApp"
line 14098 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"
Answer
Inna Komarovsky 10 years ago
We are checking this problem and we will let you know as soon as we find a fix. Meanwhile could you restart your PC and try to reopen the app?
0
Fixed

Adding an action and moving to Info tab - crashes

Ranco 12 years ago • updated by Alin Alexandru Matei 12 years ago • 1

If you click on a new action, then (without filling anything) click on info (for example, to see the x,y coordinates of the object), you get this error:



InteractBuilder Version: 3.2 Build 307

Device: System Product Name

Processor: 1 Processor(s) Installed.

[01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel ~2499 Mhz

Memory: 3,327 MB

System: NT 6.1

--------------------

An application error occurred while attempting to perform the last action.

Restarting InteractBuilder is recommended.

An application error occurred while attempting to perform the last action.

Restarting InteractBuilder is recommended.

Error: Chunk: can't find background / Chunk: can't find object / Object: does not have this property / put: error in expression

Handler: redrawTable

Hint: 

Location: Line 386, char 20

Object: button id 70090 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

87: Line 386 at char 20: Chunk: can't find background

77: Line 386 at char 20: Chunk: can't find object

456: Line 386 at char 8: Object: does not have this property

465: Line 386 at char 1: put: error in expression

241: Line 386 at char 1: Handler: error in statement ----> redrawTable

353: Line 0 at char 0: Object Name: ----> button id 70090 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 132 at char 1: Handler: can't find handler ----> redrawTable

253: Line 128 at char 1: if-then: error in statement

253: Line 27 at char 1: if-then: error in statement

253: Line 19 at char 1: if-then: error in statement

241: Line 19 at char 1: Handler: error in statement ----> uSTSTableView

353: Line 0 at char 0: Object Name: ----> button id 70090 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

449: Line 113 at char 7: Object: can't set object property

535: Line 113 at char 1: set: can't set property

253: Line 112 at char 1: if-then: error in statement

241: Line 112 at char 1: Handler: error in statement ----> PopOver_GoSection

353: Line 0 at char 0: Object Name: ----> button id 380192 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

573: Line 25 at char 1: Handler: can't find handler ----> PopOver_GoSection

241: Line 25 at char 1: Handler: error in statement ----> stsButtonBar_SectionPick

353: Line 0 at char 0: Object Name: ----> button id 380192 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

675: Line 11 at char 1:  ----> stsButtonBar_SectionPick

241: Line 11 at char 1: Handler: error in statement ----> mouseUp

353: Line 0 at char 0: Object Name: ----> button id 70075 of card id 1002 of stack "IBResources" of stack "C:/Program Files/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

line 150 of handler "errorDialog" of button "stsErrors_FS" of card id 1002 of stack "libSTSErrors"

line 10889 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"


Answer
Alin Alexandru Matei 12 years ago

This was fixed in the latest IB3 version.

0
Answered

Saving a timestamp

Jen Hoyte 11 years ago • updated by Inna Komarovsky 11 years ago • 4
Is there a way to save a timestamp as the user moves from page to page?
Then is there a way to email that information out to a designated address?
E.g. when a user goes to a new page, I would like the timestamp to be saved. Then as they are closing the book I'd like the saved information to be emailed to a designated email address.
Answer
Inna Komarovsky 11 years ago
At this point there aren't behaviors that can send information to email addresses, but some apps include a page that displays some information like the amount of points achieved throughout the different pages of the app.
0
Not a bug

PSD import doesn’t work anymore.

Serge Patry 11 years ago • updated by Inna Komarovsky 10 years ago • 2

Hi!

Since the last update to 3.3.1 the PSD import gave me this result.

Have a good day.

Serge


Image 82

Answer
Inna Komarovsky 10 years ago

Did you check the psd layers format and extension? Can you send us the PSD file at ezra@interactstudios.com or alin@interactstudios.com and we will take a look on what might cause this problem. We tried to recreate this but the importing is working great.

Also for a quick set of guidlines you can visit this page:

http://www.interactbuilder.com/userguide/lessons/Setting_Up_Your_PhotoShop_File.html

And last here's a checklist to see what cause errors on importing:

http://www.interactbuilder.com/userguide/lessons/CheckList.html



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