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0
Completat
Once again having trouble syncing with the server
Will not sync with the server getting error message 451 attaching a copy of error message. 
Same message when you click try again

Same message when you click try again

Answer
Ezra Weinstein (Administrator)
fa 11 anys
We had some issues on the server tonight that caused this error, they should be cleared up now. Please try again.

Answer
Inna Komarovsky
fa 10 anys
Are you trying to log into the InteractBuilder software or to the InteractBuilder web site? (I know it's confusing).

0
Not a bug
clicking Y position opens popup with X value highlighted
- When looking at element's info > position X, & Y values
- click Y value because you want to change the Y position
Actual: the popup appears with X value selected for edting. If you don't catch this you change the wrong axis and mis-position your element.

Answer
Alin Alexandru Matei
fa 11 anys
When you click the Location (X,Y) to click the whole tap, you can't click only on X or only on Y.

0
Under review
Page turn default behaviour not working
Hi
I am testing my apps on the interact mode online; but when I tap on the right / left corners to go to the next / previous page, it doesn’t work! I know page turn effects (e.g Page curl) doesn’t work currently; and therefore I disabled them on my App settings, but now, the page turn default behaviour when tapping on corners doesn’t work.
I wonder if it is because I have an object in such places (an image with a circle marking where the user has to tap), but on version 3.3 this wasn’t an issue. Should I place global - invisible elements on top of the corners with the “go to next / previous page” behaviour on them? or am I missing something?
I ask you about the global element because I read that these are having some issues also; so I wonder if these is the best workaround..
thanks,
Pablo
I am testing my apps on the interact mode online; but when I tap on the right / left corners to go to the next / previous page, it doesn’t work! I know page turn effects (e.g Page curl) doesn’t work currently; and therefore I disabled them on my App settings, but now, the page turn default behaviour when tapping on corners doesn’t work.
I wonder if it is because I have an object in such places (an image with a circle marking where the user has to tap), but on version 3.3 this wasn’t an issue. Should I place global - invisible elements on top of the corners with the “go to next / previous page” behaviour on them? or am I missing something?
I ask you about the global element because I read that these are having some issues also; so I wonder if these is the best workaround..
thanks,
Pablo

Answer
Inna Komarovsky
fa 10 anys
Hi Pablo,
The default page corners should still be working. And objects in the corners actually shouldn't affect them, because the page turn area is in front of all other elements. When you preview the app, are you selecting multiple pages to preview, not only the current page? In each page's "Features" tab, do you have "disable page flip backwards" and "disable page flip forwards" set to "no?"
The default page corners should still be working. And objects in the corners actually shouldn't affect them, because the page turn area is in front of all other elements. When you preview the app, are you selecting multiple pages to preview, not only the current page? In each page's "Features" tab, do you have "disable page flip backwards" and "disable page flip forwards" set to "no?"

0
Not a bug
Problem with Scrollable Background
I'm having problems with the scrollable background, and I don't understand what I'm doing wrong, as I've followed the instructions in the other feedback topics.
The drag-move function works up and down, which is what I want, however when I initially click to drag the image, it jumps halfway across the page, and I can't drag it back (presumably because I did the constraints properly, but I don't know where the image jumping is coming from).
Here is just a test page I made. Here are the screenshots showing the image and action settings: The image is 768 wide and 2048 tall.


Here is a screenshot showing when the page loads:

And this is what happens immediately when I click to drag. As I said it still drags up and down properly within the constraints.

Is this another glitch or did I do something to cause the image to jump when pressed?
(As it is a test page I didn't bother putting the header on the top layer, but have tried and it made no difference).
Thanks x
The drag-move function works up and down, which is what I want, however when I initially click to drag the image, it jumps halfway across the page, and I can't drag it back (presumably because I did the constraints properly, but I don't know where the image jumping is coming from).
Here is just a test page I made. Here are the screenshots showing the image and action settings: The image is 768 wide and 2048 tall.


Here is a screenshot showing when the page loads:

And this is what happens immediately when I click to drag. As I said it still drags up and down properly within the constraints.

Is this another glitch or did I do something to cause the image to jump when pressed?
(As it is a test page I didn't bother putting the header on the top layer, but have tried and it made no difference).
Thanks x

Answer
Inna Komarovsky
fa 10 anys
Hi there,
This might be because we've updated the way the coordinates are set up. We used to have the bottom left corner of the screen set to (0,0), but we have since changed it to the top left corner, to match the standard that image editing programs use. Here's what you can do to get your scrollable background working:
1. First, for this situation, it's simpler if you set the graphic element to not be a scrollable element. You can change this in the element's properties. Set the Scrollable Background field to No.
2. In the element's Properties, make sure the size of the element matches the size of the original image (in this case, 768 x 2048), and set the element's Anchor Point to Middle-Center.
3. If, like in the screenshots you attached, you have the element starting with its top edge at the top of the screen, then the constraints for the Drag-Move (Self) action set should be the following:
Left: 0
Top: -1024
Right: 768
Bottom: 2048
This might be because we've updated the way the coordinates are set up. We used to have the bottom left corner of the screen set to (0,0), but we have since changed it to the top left corner, to match the standard that image editing programs use. Here's what you can do to get your scrollable background working:
1. First, for this situation, it's simpler if you set the graphic element to not be a scrollable element. You can change this in the element's properties. Set the Scrollable Background field to No.
2. In the element's Properties, make sure the size of the element matches the size of the original image (in this case, 768 x 2048), and set the element's Anchor Point to Middle-Center.
3. If, like in the screenshots you attached, you have the element starting with its top edge at the top of the screen, then the constraints for the Drag-Move (Self) action set should be the following:
Left: 0
Top: -1024
Right: 768
Bottom: 2048

0
Respost
Moving an element back to it's place
How do I instantly bring an element back to it's original place (after animation)?
0ms doesn't work anymore (used to in IB3) and now 1ms movement is visible (I can see it moving horizontally and then vertically back to place). In IB3, when 0ms stopped working I used 1ms, now I can't use either one. Please advise
0ms doesn't work anymore (used to in IB3) and now 1ms movement is visible (I can see it moving horizontally and then vertically back to place). In IB3, when 0ms stopped working I used 1ms, now I can't use either one. Please advise

0
Fixed
Page Counter Condition does not get fired even at the right condition
I am testing your latest built of IB4.0.3 build 382.
I have a counter on a page. I will change the counter to value 1, when a picture is pressed.
When the counter value is 1, it will fire an action.
i.e. Action (fade in another picture) with condition
Condition {Page Counter} is {Value}
Element Q2 Counter
Value 1
Straight forward enough. But the action never get fired.
I have a counter on a page. I will change the counter to value 1, when a picture is pressed.
When the counter value is 1, it will fire an action.
i.e. Action (fade in another picture) with condition
Condition {Page Counter} is {Value}
Element Q2 Counter
Value 1
Straight forward enough. But the action never get fired.

0
Fixed
Double Tap bug
Problem: Animated png sequence vanishes and reappears with vertical transition in Interact mode.
Action Set to reproduce: On Tap > animate element > Loop Yes > Transition horizontally a short distance. On Double Tap > Stop Animation.
In Interact mode, it behaves ok, Except after stopping the animation on Double Tap. Tap the element again, the element disappears and then reappears with a vertical transition flying up and down which was not intended. This happens consistently on other elements in my app that use double tap with a transition animation set to loop. (Note I did not chain the Double Tap to the On Tap event).
Action Set to reproduce: On Tap > animate element > Loop Yes > Transition horizontally a short distance. On Double Tap > Stop Animation.
In Interact mode, it behaves ok, Except after stopping the animation on Double Tap. Tap the element again, the element disappears and then reappears with a vertical transition flying up and down which was not intended. This happens consistently on other elements in my app that use double tap with a transition animation set to loop. (Note I did not chain the Double Tap to the On Tap event).

Answer
Inna Komarovsky
fa 10 anys
Thank you for the feedback we were able to recreate this problem and we are currently fixing it.

0
Respost
tap selection order
Not sure how to achieve the interaction I'm looking for. Perhaps you could help.
I have an object with three different areas to be filled with a pattern. I want the kids to be able to choose from four different color patterns to fill or color the object. How do I tap the pattern and then tap the area to be colored and make it appear.
I have all of the pattern colors as layers that are hidden in the spaces at the moment. Screenshot attached.
I have an object with three different areas to be filled with a pattern. I want the kids to be able to choose from four different color patterns to fill or color the object. How do I tap the pattern and then tap the area to be colored and make it appear.
I have all of the pattern colors as layers that are hidden in the spaces at the moment. Screenshot attached.


Answer
Inna Komarovsky
fa 10 anys
If you have for every color for example a colored dot destined for every color, you need to have a SelColor behavior for every dot, and then on the place you want to fill with that color a FillColor behavior.
If you want to color the tent for example without having any element from where to choose a color, you will do this by simple having a copy tent colored with every color. And two behaviors on them: Hide self and then Show the other tent that is colored differently. So when the user tap once it the tent will appear in color1, when the user taps again the tent that is colored in color1 will hide and it will show the tent colored in color2.
If you want to color the tent for example without having any element from where to choose a color, you will do this by simple having a copy tent colored with every color. And two behaviors on them: Hide self and then Show the other tent that is colored differently. So when the user tap once it the tent will appear in color1, when the user taps again the tent that is colored in color1 will hide and it will show the tent colored in color2.

0
Respost
shared app performing differently on identic devices
Hi
I am having many problems with my ebook on the iPad's InteractPlayer. After many trials to share my ebook (81 pages, about 145 MB in weight) with myself, and not being able to (the downloading bar on the iPad freezed at about the last third; and the only way to exit that situation was to delete the player and reinstall it) I tried again dividing my ebook in smaller parts and I succesfully shared a version of the first 46 pages of my book; downloaded on the iPad and played it. But my client, to whom I had send the same shared part of my book; reported that he could download the book and open it; but was not able to pass the first page; as if the next page function was not working..
I don't understand why it works on some devices and not in others, being in this case both of them iPad2 with iOS7... but It would be a disaster if after publishing, a portion of the buyers won't be able to play the book... could I share my app with some of you to see if you can reproduce the problem?
thanks
Pablo
I am having many problems with my ebook on the iPad's InteractPlayer. After many trials to share my ebook (81 pages, about 145 MB in weight) with myself, and not being able to (the downloading bar on the iPad freezed at about the last third; and the only way to exit that situation was to delete the player and reinstall it) I tried again dividing my ebook in smaller parts and I succesfully shared a version of the first 46 pages of my book; downloaded on the iPad and played it. But my client, to whom I had send the same shared part of my book; reported that he could download the book and open it; but was not able to pass the first page; as if the next page function was not working..
I don't understand why it works on some devices and not in others, being in this case both of them iPad2 with iOS7... but It would be a disaster if after publishing, a portion of the buyers won't be able to play the book... could I share my app with some of you to see if you can reproduce the problem?
thanks
Pablo

Answer
Ezra Weinstein (Administrator)
fa 11 anys
Please have your client delete the InteractPlayer and download the latest version. Our guess is that they are running an older version. It could also be a memory issue so make sure to instruct them on how to close running apps.
Customer support service by UserEcho