We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
На рассмотрении

Copy pages?

Eileen Burnell 10 лет назад обновлен 10 лет назад 2
When I tried to duplicate a page, the duplicate option was not selectable, is this only available to the bought version?
Ответ
Alin Alexandru Matei 10 лет назад
From what I know this action is not a premium one.Here are the stepts to make a duplicate of a page:
http://help.interactbuilder.com/m/16264/l/164246-p...

Let us know if you are still having problems with it.
0
На рассмотрении

This is an update to the problem with 3.4 freezing with database error

Judy K. Johnson 10 лет назад обновлен Alin Alexandru Matei 10 лет назад 0
I downloaded the update you put out yesterday 1/25 to fix this problem with new Builder 3.4  

I am using Windows 7.1 to create the app.  The problem is with my Windows Player program. 

The two pages in my app that were affected now do play correctly in Player.  However, on one problem page, after it correctly plays in Player, it is impossible to turn the page forward or back.  Then Player can not be shut down so the only way to quit Player is with Task Manager.  The app freezes and must be shut down with Task Manager.

When I use my MacAir Player to view my app this does NOT happen.  I am able to page on past this page and complete the app.
Ответ
Alin Alexandru Matei 10 лет назад
Could you tell us what behaviors you have on that page?
0
Начат

Persistant publication issues

Paul Snakes 10 лет назад обновлен Ezra Weinstein (Administrator) 10 лет назад 1
Hi
I am still having many issues with the downloading / running shared version on iPad & nexus tablet. On iPhone and Android phones it doesn't get downloaded at all... and on iPad sometimes goes quite slowly, specially animations. Page turn curl effect doesn't appear... please, I'd need to guarantee my clients that the ebook they'll pay for will be at least executable... thanks for your efforts 
Ответ
Ezra Weinstein (Administrator) 10 лет назад
We are addressing the sharing issue of large apps with the upcoming version 3.4 update along with addressing the Page Turn Effects in the InteractPlayer.
0
Отвечен

My app for the competition?

Clint Sutton 10 лет назад обновлен Ezra Weinstein (Administrator) 10 лет назад 2
Hi

I shared my app to this address interactbuilder@gmail.com on Saturday 22nd.  The builder said it was shared and you were sent an email.  Can someone please confirm that you recieved it?

Thanks
Clint
Ответ
Ezra Weinstein (Administrator) 10 лет назад
We received it. Thanks Clint.
0
На рассмотрении

shared app update please

cathy lane 10 лет назад обновлен Alin Alexandru Matei 10 лет назад 0
I shared my app with Ezra over a week ago- I hope this was OK - no response so far. Should I send it to you guys at support? If so could I have your email.  I also sent a follow up email to Ezra outlining the problems with the shared app. Could you please update me your progress regarding the problems sharing the app as I am waiting to complete and publish my app.
Thank you
Cathy
Ответ
Alin Alexandru Matei 10 лет назад
Cathy, zip the app into a zip file and send it via email at alin@interactstudios.com. Also send the list of what problems you have. Thank you for your feedback.
0
Отвечен

Element Property Menu not visible on screen for elements off screen

Data Command 10 лет назад обновлен Alin Alexandru Matei 10 лет назад 3
I am trying to build a 10 frame wide scrolling popup menu using the great tutorial provided.  The problem is that I cannot access the properties on the menu thumbnails that are extended off the screen.  When I make IB full screen I can access most of them, but the when I select the farthest off-screen graphic element from the popup menu the props menu is off the screen and I cannot edit the properties.  If I had a higher resolution screen I could edit the properties but I am maxed out at 1440 x 900.  Is there a way to move the properties menu back to the screen?  What happens on the iPad?
Image 212
0
На рассмотрении

Changes to pages not being saved.

Laurel Roth 10 лет назад обновлен Alin Alexandru Matei 10 лет назад 1
Changes to pages not being saved.  When I look at the page on the player the changes I just made are not showing.
0
Отвечен

Can I view my design on my iPad while still working

Joan Hausman 10 лет назад обновлен Inna Komarovsky 9 лет назад 2
0
Не ошибка

(PC version) space bar does not work for creating transition path

SeanB 10 лет назад обновлен Inna Komarovsky 9 лет назад 3
I can't use the space bar to record current position while creating a path. Only the record button works.
Ответ
Inna Komarovsky 9 лет назад
You probably had the Alt button hit before trying to do the Path Animation. Try it again, if it still doesn't work try to hit the Alt button once on your keyboard then try to create the Path you want.
0
Исправлен

Selecting an Audio file bug

Ranco 11 лет назад обновлен Ezra Weinstein (Administrator) 11 лет назад 1

When selecting an audio file from a folder, the Target remains "None". You have to reopen the Target dialog and select it again from the list of available mp3 files (the one you have just selected is at the bottom)

Ответ
Ezra Weinstein (Administrator) 11 лет назад

Fixing for 3.2.2

Сервис поддержки клиентов работает на платформе UserEcho