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0
Under review

Adding to homescreen for iPad won't save to cache.

Clint Sutton 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 3
I have noticed a problem with the "add to home screen" selection when I want to save the app to my iPad as a standalone app/link.  It will not work offline, and when I go online, it re-downloads the app all over again.  I looked on the net for this problem with Html5 and it does not appear to be a problem with my iPad settings, but a problem within the apps code.  The app needs to have the cache information changed to "cache.manifest".  Can this be setup in the builder?  How will this be implemented for each app I want to test?
Answer
This should not be happening, your app should work offline.  We will double check this issue and get back to you.
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Fixed

animation won't play on second tap

Charmaine Anderson 10 years ago updated by Inna Komarovsky 9 years ago 12
Animated graphic elements (.png sequences) set NOT to loop won't play in Interact mode on second tap.   I tried changing the replay from 0, to 1, to 100 and it still won't play again on second tap.  Kids will want to keep tapping things to make them happen again so it would be nice if we could resolve this.Thanks for looking into this or advising what I might be doing wrong.  
Answer
Inna Komarovsky 9 years ago
Could you make a sample app with the animations of those graphic elements? Thank you.
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Fixed

Windows version of ITB3

William Mark Povey 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 0

The windows version of ITB3 sharing does not work,its just hangs then an error message pops up, but you cannot select it as the program then become unresponsive. I have been able to share an app on the Mac version with no problems.

Answer

An update is imminent (we are hoping by Thursday or Friday).

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Not a bug

global counters not working

SeanB 9 years ago updated 9 years ago 6
You may already be tracking and fixing this, but just in case.

  1. Create a global counter on page 2
  2. add a button tap > counter add 1 to it, then counter display
works as expected. now,
  1. on other pages add this action to any element:
  2. behavior counter display, target our counter, execute on page load "yes"
Run in Design mode
Expected: increment counter on page 2 to X, navigate to other pages and back and continue to see X on all pages that execute counterDisplay

Actual: global counter behaves as a page counter - not available to other pages, value is discarded after leaving page 2.

This is urgent for me as I want to use it to allow user to toggle off app-wide audio. See http://feedback.interactbuilder.com/topic/531056-how-can-you-play-page-and-narration-audio-together/?user_satisfaction=1#satisfaction_rating_edit
Answer
Inna Komarovsky 9 years ago
Hi Sean,
Here's a way to get around this problem:

1. On the pages that have CounterDisplay on page load, add a text element, and use that as the target of the CounterDisplay behavior. The CounterDisplay behavior has a separate field for Target and Counter, and the Counter field is where you can select the global counter that will display in the Target text element. So the global counter keeps track of the value, but the text elements on each page act as a container for displaying the value.

2. On the pages that use CounterDisplay on page load, go to the page properties, and set the Save Page State field to No. This makes sure that the "on page load" behaviors happen each time the page opens.
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Under review

stop import psd file

Serge Patry 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 0

When importing PSD file is it possible to had a button to stop that transfer. Reason if by mistake I am importing the wrong PSD file or for what ever reason, a button that would stop that PSD import would be useful.

Thank you.

Serge

Answer

This might be useful but I'm not sure what we would do if a user cancelled the import.  What if it got through a part of the import, should it delete everything it did so far?  We will investigate this further.

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Under review

consistent way to lose a just-added action

SeanB 10 years ago updated by Alin Alexandru Matei 10 years ago 3
Twice following these steps I have added a 3rd action on an action, and it has been lost.

  1. I have frame anim. element A in background, frame anim. element B in foreground, transparent element C masking tap on B
  2. I have onPageLoad animate B with linear transition from right to center stage, and hide mask C
  3. In Action Manager, on element B I add a 3rd action TAP > animate self + linear exit stage left
  4. I duplicate element A, which has a TAP animate self, creating elem. D
  5. D is above B, I leave it and drag it into place. I'll move it to background later
  6. I run Interact mode
Expected: elem B rolls in from stage right, I tap it and it exits stage left
Actual:Elem. B rolls in. Nothing happens when I tap B, or D, or A.

Back in Design mode I check my elem B actions. There are only 2. My 3rd was not preserved. A and D have their actions.

I have since added the 3rd via the good old original Action sub-tab, and not cloned anything over elem B. it's action 3 now persists.

Answer
Alin Alexandru Matei 10 years ago
I tried to recreate this situation but everything is working as it great. Neither one of the action sets is disappearing.
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Declined

Speed up page loading in design / interact mode

Charmaine Anderson 11 years ago updated by Ezra Weinstein (Administrator) 10 years ago 1

It would be awesome if you could speed up the loading of pages when one clicks on a go to next page button.  Not sure if this is dependent solely on the weight of the assets on the page being called, but if there is anything you can do to speed this up both in design mode and interact mode that would be great.  It takes about 10 sec for me to load each page in design mode.   Thanks for your consideration.

Answer

I'm not really seeing any issues loading pages in design mode.  On a complex app that we have it takes less than 2 seconds to move between pages in design mode and about the same amount of time to move to interact mode.  I am going to close this topic for now.  Try the latest version 3.3, if you still have an issue we may need to look at your app.  I'm sure by now you have optimized your graphics. Do you have animations with a ton of frames?

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Fixed

3.4 Locking up and not allowing edit or delete.

Judy K. Johnson 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 0
I work on P.C.  I downloaded Builder 3.4 today Sat 1/25.  I am having same problem in 3.4 as Clint.  When working in Design I have a couple pages that just lock up.  I can't even get out of Builder without Task Manager.  The pages have several elements with simple linear transition so I thought I would try deleting a few elements.  The program will not even let me delete an element but locks up listing a problem with database.

There is no way to edit and try to adjust the page to play appropriately.  I really need a fix for this.
Answer
We are fixing this and an update will be released shortly.
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Answered

Draw Line

Jen Hoyte 10 years ago updated by Inna Komarovsky 10 years ago 3
In the old version, the DrawLine allowed you to start drawing, stop, start back drawing in a different direction, stop, continue in a different direction and so on.  In this way you could get a bent line.
Now once the mouse is released, the line cannot be continued in any direction.
How can I get it to work like before?
Thanks.
Answer
Inna Komarovsky 10 years ago
Hi Jen,
If you add a Drag-Move (Self) action set to the element, the effect should work as it did before, where you can continue adding to the line.

0
Answered

Private messages?

Trevor Boulton 10 years ago updated by Alin Alexandru Matei 10 years ago 2
I am not receiving any response to private messages, is there a problem?