We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
Sarnaseid teemasid ei leitud.
0
Fixed
Intersection not registering
When I create a intersection, view it in interact and try to do some adjustment I can not see the interaction parameters. What I did to rectify the problem for now I create a second one whit out a behaviours and now I can see the first interaction.
Vasta
Inna Komarovsky
10 aastat tagasi
When you can't see the intersections that you have created try to go into another page and then go back to the page you are working on. You should be able to see them then.
(this issue is being fixed in version 3.4)
0
Ülevaatamisel
pages missing in simulation
When I hit the "Interact" button to check the app, not all the pages are loading. The last 10 are not coming up at all. My app is 53 pages long--is there a limit that I'm exceeding?
Vasta
Inna Komarovsky
10 aastat tagasi
Hi,
There shouldn't be a limit to the number of pages previewed, so it might be that there's a glitch with page 43. If you try loading one of the last pages on its own, does it work?
There shouldn't be a limit to the number of pages previewed, so it might be that there's a glitch with page 43. If you try loading one of the last pages on its own, does it work?
0
Ülevaatamisel
Narration audio not playing in Interact mode
I have set a text elements Properties > Narration Audio to play an .mp3 audio clip, but when I view in Interact mode the audio clip does not play. Do I have to sign up as a paid member in order for the narrated audio to play? (I realize I need to sign up to make the text highlighting work… )
Thanks for your help.
Charmaine
Thanks for your help.
Charmaine
Vasta
Alin Alexandru Matei
11 aastat tagasi
We are working on a new feature for the narration audio that will be available in a future version.
0
Ülevaatamisel
Mask On / Mask Off - Masking time 0ms is not working
I try to rebuild the matching game just as your video tutorial. I found that when I trigger the Mask Off effect upon a Tap action, the Masking Time is not actually 0ms, even I set it to 0ms. Same as the Mask On effect. (well, my rough guess it is around 500ms) Could you see if it is a bug or not? Thanks.
Vasta
Inna Komarovsky
10 aastat tagasi
Hi Truman,
Looks like this is a glitch. Thank you for bringing it to our attention! I'll describe it to our lead developer. I see that if you set the duration to 1ms, then it is pretty instant, so that could be a workaround for the time being.
Looks like this is a glitch. Thank you for bringing it to our attention! I'll describe it to our lead developer. I see that if you set the duration to 1ms, then it is pretty instant, so that could be a workaround for the time being.
0
Ülevaatamisel
IB 4.0 | Match Behavior Stopped Working
I converted my existing app into IB 4.0, and the Match behavior is no longer working.
Vasta
Ezra Weinstein (Administrator)
11 aastat tagasi
We are working on a small document/tutorial that will describe how to setup a Match activity using the new engine. We mentioned on our last webinar that this activity will have to be rebuilt because we change the Match/Unmatch from being interactions to being conditions. So you will have to rework the page a little bit, but it actually should make the activity simpler.
0
Answered
can't find my app in Google play
I can't seem to find my app in google play when I type it's name on my phone or tablet, however it is already available for download. What should I do to find it?
Vasta
Alin Alexandru Matei
11 aastat tagasi
Google takes time to index their search engine, we have no control over that process and we don't know how long it takes. Here is a direct link to your app:
https://play.google.com/store/apps/details?id=com.interactstudios.msacademic
https://play.google.com/store/apps/details?id=com.interactstudios.msacademic
0
Not a bug
New App not showing any elements except the background in interact mode
Just created a new App and in interact mode it is not showing any elements except the background. Not sure if anything is working because I can't see anything. I double checked and the elements have visible at runtime is active.
Vasta
Inna Komarovsky
10 aastat tagasi
How did you add the elements? Through PSD import, drag and drop or by adding new element option?
Also it will be great if you could send a sample app at alin@interactstudios.com so we can take a look it.
Also it will be great if you could send a sample app at alin@interactstudios.com so we can take a look it.
0
Ülevaatamisel
How do I determine appropriate screen size?
Hi, I built a book for Microsoft Surface Pro 2, which has a screen resolution of 1920x1080. I used this resolution as the size when building the book. However, the Player app does not size the pages correctly in Windows 8.1 on the tablet, nor in the Bluestacks emulator running Android on the tablet. In both cases, what I see is a very zoomed in view of perhaps only 1/3 of the page. I would like to avoid resizing everything to another size that does not work. How do I determine the correct size to use?
0
Thanks
reducing app size
Ezra, Thanks for the tip to use www.tinypng.org . It took a bit of time but it turned my 121MB app files to 71.6MB app.
Ann
0
Fixed
GUI issue when modifying "disable page flip" option
When I try to change disable page flip forward or backward from Yes to No, it shifts the arrows near the pages so I can't go on and do the same for the next page. Quite annoying:
Before:
After:
Before:
After:
Vasta
Ezra Weinstein (Administrator)
10 aastat tagasi
Is this visual bug remains after you restart IB3 to?
Customer support service by UserEcho
