We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
No similar topics found.
0
Planned
5 device limit issue
Sometimes when I click "interact" the browsers tells me:

and I can't sign in.
Last time it happens after I cleaned my cookies in Chrome (which I do sometimes).
I only test the app in one browser on my home computer.
I also think that different browsers on the same computer should be considered as a single "device" (or tested freely without limitation)

and I can't sign in.
Last time it happens after I cleaned my cookies in Chrome (which I do sometimes).
I only test the app in one browser on my home computer.
I also think that different browsers on the same computer should be considered as a single "device" (or tested freely without limitation)
Answer
Inna Komarovsky
11 years ago
Hi there,
I've cleared your device list, so you should be all set to test your app again. Sorry for the problem, we're planning to look into fixing this in the future so that it keeps track of devices and not browser windows.
Inna
I've cleared your device list, so you should be all set to test your app again. Sorry for the problem, we're planning to look into fixing this in the future so that it keeps track of devices and not browser windows.
Inna
0
Started
Publishing the app - Apple, Android store
I am trying to move forward with publishing my app but keeps bringing me in a loop.
After I fill out the needed info (App name, my own dev account, upload screenshots, app cover, description, tags, etc) It prompts me with "saved for publishing" with a close box option. I am unsure of what the next step is.
When I log back into my interact player account, My app changed to the correct title and the new cover I uploaded is displaying correctly. When I click on the apps drop down and click on publish again, it brings me to the same form to fill out.
Am I missing a step?
Do I have to log into my apple development account?
Please let me know as soon as possible! Thank you so much for all the hard work in advance!!!
After I fill out the needed info (App name, my own dev account, upload screenshots, app cover, description, tags, etc) It prompts me with "saved for publishing" with a close box option. I am unsure of what the next step is.
When I log back into my interact player account, My app changed to the correct title and the new cover I uploaded is displaying correctly. When I click on the apps drop down and click on publish again, it brings me to the same form to fill out.
Am I missing a step?
Do I have to log into my apple development account?
Please let me know as soon as possible! Thank you so much for all the hard work in advance!!!
Answer
Inna Komarovsky
12 years ago
Hi Eleisha,
We are working on fixing the publishing process, and it should be fixed with the next InteractBuilder update.
We are working on fixing the publishing process, and it should be fixed with the next InteractBuilder update.
0
Declined
Text
Is it possible to change a text color in the middle of a text box for only one word, leaving the rest of the text a different color? And if yes, How? Thanks!
Answer
Ezra Weinstein (Administrator)
12 years ago
Doing this is not possible at this point and would require creating a separate text element for that specific word or using a graphic element for the text instead of a text element.
0
Started
Memory Game - Shuffle Group and Mask On cannot happen at the same time
I am fixing my matching game that is based on your Memory Game in the User Guide.
If both the Shuffle Group and Mask On Action happened at the same time (which is usually set at Execute on Page Load). They messed up. The Mask On is missing or the shuffle is strange. I think this maybe a bug. The work around for me is to Delay the Mask On for 100ms to avoid the two actions collide.
If both the Shuffle Group and Mask On Action happened at the same time (which is usually set at Execute on Page Load). They messed up. The Mask On is missing or the shuffle is strange. I think this maybe a bug. The work around for me is to Delay the Mask On for 100ms to avoid the two actions collide.
0
Under review
Problems at closing and some more...
When I Close the InteractBuilder there is a note "Interact Builder 4.0.385 has stopped working, Windows is looking for a solution" and the program won't shut down. I have to use the Ctrl+Alt+Del to Close IB. I have installed the IB version 4.0.6, build 385. I made a clean install by moving everything from the old 3.0 folder and even searceh the register to get rid of old garbage there. IB also hve some problems at startup, it is slower and sometimes hangs. Not like the old 3.0 was. Any idea?
Answer
Ezra Weinstein (Administrator)
12 years ago
Can you tell us a little about your system configuration (memory, etc.). Also do you have any anti-virus software installed? We have not seen this happen on Windows machines.
0
Not a bug
interact player not goinig past "loading" cover page
I want to check pg i'm working on and have tried each selectetion:indiv pg,all pages withsame result. All options create same situation interact player is not goinig past "loading" cover page
Answer
Ezra Weinstein (Administrator)
12 years ago
Absolutely, you could use an intersection to simulate an element locking into place. The educational app we built for STEMscopes has several examples of this working:
http://tinyurl.com/pn28t7c
Basically you create an intersection between the element the user is dragging and a transparent element over the area where you want the element to lock into place. The action set for the intersection would end up hiding the element that the user drags and then displaying a duplicate element that is locked into place.
http://tinyurl.com/pn28t7c
Basically you create an intersection between the element the user is dragging and a transparent element over the area where you want the element to lock into place. The action set for the intersection would end up hiding the element that the user drags and then displaying a duplicate element that is locked into place.
0
Completed
Clear Cache upon Launch of App
Not sure if you can do this, but it would be nice upon launch of app within IB3 if you can force the cache to be cleared so the app loads faster. Unless I manually delete my cache in the docs folder before launching the app it takes longer to launch my app. Thanks for considering.
Answer
Ezra Weinstein (Administrator)
12 years ago
This is a good idea. Thank you for your feedback.
Answer
Ezra Weinstein (Administrator)
12 years ago
I would kindly request that you provide a lot more detail to your requests and it's always a good idea to create a quick one page sample of an app that is exhibiting the issue you are running into. Replay Count for what? What behaviors are you using what interactions, what is your element that you are trying to invoke a replay on?
0
Under review
Frame animations when backing a page, their time. Page menu jumping around.
Hi! Thanks for the update sent yesterday! It solved various issues that I experienced when uploading and playing my app either in the Interactplayer version for the desk or for the iPad. Some remain, for which I appreciate your help.
1. When jumping back to a page where language is to be selected, the frame animation does not appear and the menu shows the second language, instead of the first selected.
2. Frame animations have improved importantly, some delay remains. Any suggestions to solve this?
3. Page menu/scroll: the thumbnails as well as the stripe behind them no to stick to the constraints and jump around the page. What to do?
Thanks again!
C
1. When jumping back to a page where language is to be selected, the frame animation does not appear and the menu shows the second language, instead of the first selected.
2. Frame animations have improved importantly, some delay remains. Any suggestions to solve this?
3. Page menu/scroll: the thumbnails as well as the stripe behind them no to stick to the constraints and jump around the page. What to do?
Thanks again!
C
Answer
Alin Alexandru Matei
12 years ago
Could you send us a sample app at alin@interactstudios.com with these situations?situation 1 and 3 in particular, because I tried to recreate them but everything worked okay.
Answer
Ezra Weinstein (Administrator)
13 years ago
Leech is supposed to be a very simple but good download manager for the Mac:
Customer support service by UserEcho