We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
  1. Forum: General
0
Fixed

Double Tap bug

Charmaine Anderson 11 ár síðan • updated by Inna Komarovsky 10 ár síðan • 2
Problem:  Animated png sequence vanishes and reappears with vertical transition in Interact mode.

Action Set to reproduce:  On Tap > animate element > Loop Yes  >  Transition horizontally a short distance. On Double Tap > Stop Animation. 

In Interact mode, it behaves ok, Except after stopping the animation on Double Tap. Tap the element again, the element disappears and then reappears with a vertical transition flying up and down which was not intended.  This happens consistently on other elements in my app that use double tap with a transition animation set to loop.  (Note I did not chain the Double Tap to the On Tap event).
Answer
Inna Komarovsky 10 ár síðan
Thank you for the feedback we were able to recreate this problem and we are currently fixing it.
0
Answered

tap selection order

Melissa Lind 11 ár síðan • updated by Inna Komarovsky 10 ár síðan • 7
Not sure how to achieve the interaction I'm looking for. Perhaps you could help.

I have an object with three different areas to be filled with a pattern. I want the kids to be able to choose from four different color patterns to fill or color the object. How do I tap the pattern and then tap the area to be colored and make it appear.

I have all of the pattern colors as layers that are hidden in the spaces at the moment.  Screenshot attached. Image 111
Answer
Inna Komarovsky 10 ár síðan
If you have for every color for example a colored dot destined for every color, you need to have a SelColor behavior for every dot, and then on the place you want to fill with that color a FillColor behavior.
If you want to color the tent for example without having any element from where to choose a color, you will do this by simple having a copy tent colored with every color. And two behaviors on them: Hide self and then Show the other tent that is colored differently. So when the user tap once it the tent will appear in color1, when the user taps again the tent that is colored in color1 will hide and it will show the tent colored in color2.
0
Answered

shared app performing differently on identic devices

Paul Snakes 11 ár síðan • updated by Ezra Weinstein (Administrator) 11 ár síðan • 0
Hi
I am having many problems with my ebook on the iPad's InteractPlayer. After many trials to share my ebook (81 pages, about 145 MB in weight) with myself, and not being able to (the downloading bar on the iPad freezed at about the last third; and the only way to exit that situation was to delete the player and reinstall it) I tried again dividing my ebook in smaller parts and I succesfully shared a version of the first 46 pages of my book; downloaded on the iPad and played it. But my client, to whom I had send the same shared part of my book; reported that he could download the book and open it; but was not able to pass the first page; as if the next page function was not working..
I don't understand why it works on some devices and not in others, being in this case both of them iPad2 with iOS7... but It would be a disaster if after publishing, a portion of the buyers won't be able to play the book... could I share my app with some of you to see if you can reproduce the problem?

thanks
Pablo





Answer
Ezra Weinstein (Administrator) 11 ár síðan
Please have your client delete the InteractPlayer and download the latest version. Our guess is that they are running an older version. It could also be a memory issue so make sure to instruct them on how to close running apps.
0
Fixed

browser window remains opened after several web urls are loaded

Paul Snakes 11 ár síðan • updated by Inna Komarovsky 10 ár síðan • 4
Hi. I am finding a possible bug that somehow was already commented some time ago in a forum thread http://www.interactbuilder.com/forum/interactbuilder-3-0/browser-window-problem/; though the solution suggested there seems not to work: I create a Browser element where I want the web pages to show. I have two objets on screen with Browse behaviours added; both of them targetted to the same Browser Object. When I go into Interact mode, I load the first web page; I then load the second without closing the browser window (I let the show closing button option turned on), and It is succesfully loaded. But when I try to close the browser window, only the closing button dissapears, while the browser window itself remains open. It stays open also when I go into Design mode. I have to quit the app to have the b.window removed. Nevertheless, if I load a web page on the browser in InteractMode; and before tapping the second element with the browse behaviour I close the browser window; the latter reopens and closes normally. Do you know if this bug happens also in the published version? I am considering to create one different browser window per each browse behaviour to avoid that.. 
Answer
Inna Komarovsky 10 ár síðan
Just adding an update that this problem is no longer happening in InteractBuilder 4.
0
Fixed

layer change

Melissa Lind 11 ár síðan • updated by Inna Komarovsky 10 ár síðan • 6

I brought in a revised element into interactbuilder. I copied the actions from the element to be replaced, pasted them onto the new element and got this error:


InteractBuilder Version: 3.3 Build 325

Device: MacBook Pro

Processor: Intel Core i5

Memory: 4 GB

System: 10.6.8


--------------------

An application error occurred while attempting to perform the last action.


Restarting InteractBuilder is recommended.


An application error occurred while attempting to perform the last action.


Restarting InteractBuilder is recommended.


Error: Chunk: error in object expression / Chunk: can't find object / Object: does not have this property / put: error in expression

Handler: ShowBehaviorTargets

Hint: 

Location: Line 1324, char 55

Object: button id 1012 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"


69: Line 1324 at char 55: Chunk: error in object expression

77: Line 1324 at char 55: Chunk: can't find object

456: Line 1324 at char 29: Object: does not have this property

465: Line 1324 at char 1: put: error in expression

253: Line 1322 at char 1: if-then: error in statement

253: Line 1321 at char 1: if-then: error in statement

253: Line 1309 at char 1: if-then: error in statement

587: Line 1288 at char 1: switch: error in statement

490: Line 1282 at char 1: repeat: error in statement

253: Line 1277 at char 1: if-then: error in statement

241: Line 1277 at char 1: Handler: error in statement ----> ShowBehaviorTargets

353: Line 0 at char 0: Object Name: ----> button id 1012 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

573: Line 1247 at char 1: Handler: can't find handler ----> ShowBehaviorTargets

253: Line 1240 at char 1: if-then: error in statement

241: Line 1240 at char 1: Handler: error in statement ----> SelectBehavior

353: Line 0 at char 0: Object Name: ----> button id 1012 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

573: Line 18 at char 1: Handler: can't find handler ----> SelectBehavior

253: Line 14 at char 1: if-then: error in statement

241: Line 14 at char 1: Handler: error in statement ----> stsTableView_MouseUp

353: Line 0 at char 0: Object Name: ----> group id 4556844 of group id 4564281 of group id 4510993 of group id 4510989 of card id 1139 of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

675: Line 244 at char 1:  ----> stsTableView_mouseUp

253: Line 212 at char 1: if-then: error in statement

253: Line 208 at char 1: if-then: error in statement

587: Line 204 at char 1: switch: error in statement

241: Line 204 at char 1: Handler: error in statement ----> touchMouseUp

353: Line 0 at char 0: Object Name: ----> button id 70091 of card id 1002 of stack "IBResources" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

573: Line 184 at char 1: Handler: can't find handler ----> touchMouseUp

253: Line 183 at char 1: if-then: error in statement

241: Line 183 at char 1: Handler: error in statement ----> mouseUp

353: Line 0 at char 0: Object Name: ----> button id 70091 of card id 1002 of stack "IBResources" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"



line 150 of handler "errorDialog" of button "stsErrors_FS" of card id 1002 of stack "libSTSErrors"

line 14245 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"

Answer
Inna Komarovsky 10 ár síðan

Thank you for reporting this error. As a quicker way of updating a revised element, you can select the original element and assign the new image file to that element. This will maintain all of the actions sets but update the way the element looks.


When you click on the element and see the properties window, below the element's name you'll see an "Image" field that says the name of the image file in your app folder. If you click there you'll be able to select an image from Dropbox, from the app, or from the files on your computer. When the image is changed, the action sets are maintained.



0
Not a bug

Animated Element with Transition > Tap > Show > Hide Bug

Charmaine Anderson 11 ár síðan • updated by Inna Komarovsky 10 ár síðan • 2

Problem:  Can't make an animated element with a transition hide a text element that it previously had shown.


To reproduce:

Place a .png sequence of frames on the stage.

Place a Text element on the stage and hide it on page load.


Set the Animated element Action to Animate > Loop > Yes

Set Animated Element Behavior > Play on Page Load to Yes.

Set Aniamted Element  to transition to another location on the stage.

Set another Action to the Animated Element: Tap > Show > a hidden Text Element

Add another Action to Animated Element: Double Tap > Hide the Text Element.


Go into interact mode, when animated element is  tapped the hidden text element will display as expected.

Problem occurs when you double tap the animated element: the Text element will NOT HIDE.  


This occurs on my MacPro.


Thanks for looking into this bug.


Answer
Inna Komarovsky 10 ár síðan
As an update on this topic, I wanted to write that I tested the effect, and it should all be working correctly. DoubleTap does require the user to tap quickly, like a double-click. If the desired effect is to have a different behavior happen when the element is tapped a second time, not double-tapped, then a separate element is needed so that it can hold the other action set. In this example, this would mean that tapping the frame element would show the text and also show a transparent graphic element in front of the frame element. This new element would have the action set to hide the text.
0
Under review

Can't select a target (mp3 file) for PlayAudio Behavior

Ranco 11 ár síðan • updated by Inna Komarovsky 11 ár síðan • 1
I get an error for a SPECIFIC file (one that was used in the book before - see image below - seem to be some mess in the DB, maybe the error I got can give a blue):

InteractBuilder Version: 3.3 Build 325
Device: System Product Name
Processor: 1 Processor(s) Installed.
[01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel ~1999 Mhz
Memory: 3,327 MB
System: NT 6.1
--------------------
An error occurred while accessing the database.
An error occurred while accessing the database.
Database Error: near "1034": syntax error
Query: SELECT Id FROM PageElements WHERE Type IN ('CP','CB') AND Opacity=850
1034
line 184 of handler "mouseUp" of group "_Row37" of group "PopOverSubmenuTable" of group "PopOverSubmenu" of card "Design" of stack "InteractBuilder" of behavior button "stsTableRow Behavior" of card id 1002 of stack "IBResources"
line 244 of handler "touchMouseUp" of group "_Row37" of group "PopOverSubmenuTable" of group "PopOverSubmenu" of card "Design" of stack "InteractBuilder" of behavior button "stsTableRow Behavior" of card id 1002 of stack "IBResources"
line 983 of handler "stsTableView_mouseUp" of group "PopOverSubmenu" of card "Design" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"
line 4900 of handler "PopOverSubmenu_Select" of group "PopOver" of card "Design" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"
line 7843 of handler "PopOverDoMenu" of group "PopOver" of card "Design" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"
line 6109 of handler "ibDB" of stack "libApp" of stack "libApp"
line 6093 of handler "CheckDBErr" of stack "libApp" of stack "libApp"
line 14245 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"

Image 99
Answer
Inna Komarovsky 11 ár síðan
When you get the error, are you selecting the audio from your files or from the audio files that are already in the app (from the list in the screenshot)?
0
Under review

audio files, is there a limit to how many audio files

Ann K AlteredEssence 11 ár síðan • updated by Alin Alexandru Matei 11 ár síðan • 2
Audio files, is there a limit to how many audio files are allowed in an app?  I cannot add any more and some are disappearing that were there originally.  If I try to add a file to the builder it will not add or show up, target keeps showing 'none'.  I've even added the file directly to the app's file then tried to add from that folder, it did work only once.  I had all the narration working properly and now I'm missing the last page and can't get it back.  It is not showing up in the selection within the builder even though it shows in the app's folder.  Any ideas?
Answer
Alin Alexandru Matei 11 ár síðan
Try to copy the audio file that you want to use, change the name of the copy then try to import it again in the builder. If this don't work, reinstall the builder. Thank you for your feedback, and let us know if you're still encounter this situation.
0
Answered

Scrolling page menu and turn off the narration only.

cathy lane 11 ár síðan • updated by Alin Alexandru Matei 11 ár síðan • 1

I have 2 questions ( I apologise if you have seen this twice as I was not sure weather I posted the question in the correct place before)

1.I want to create a scrolling table of contents for the picture book app I am developing . I know it is possible as it has been done in the book "Goodnight little sea otter"  which was produced by interactbooks. How do you do this?

2. I also want to know how to turn off the narration only. I can only find an option to turn off all the audio? Thankyou!!!


Answer
Alin Alexandru Matei 11 ár síðan

Answered in the comments section.

Also attached to this post is attached a sample app that show how to use Toggle Audio so you can turn off/on the Naration files:

204 - ToggleAudio.zip

And on the next attachement you will find a sample app showing you how the Thumbnail Menu works:

103 - Thumbnail Menu.zip

0
Under review

InteractPlayer cannot play sound loud on iphone

Truman Kong 10 ár síðan • Uppfært 10 ár síðan • 4
I have downloaded the InteractPlayer 3.4.355 on iphone 4S, After sharing my App. I can run the App with no problem, all the click, turn pages, actions go well. However, the sound on the App can hardly be heard, as the sound level is very very low, as it through the internal speaker of iphone4S. I have turned it up to the highest. But when I use a earphone to listen, there is no problem at all. Why can't I hear the sound via the internal speaker?
Answer
Inna Komarovsky 10 ár síðan
Hi Truman,
I haven't yet been able to recreate this problem, but I wanted to ask a couple of questions
- When you turn the volume up while the app is open, does the volume symbol say "ringer," "volume," or "headphones?"
- Is the phone inside a case that may be blocking the area where the sound comes out?
Thank you for the feedback!


Customer support service by UserEcho