We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Résolu

Prompt from Empty text field not working

Jen Hoyte il y a 10 ans mis à jour il y a 10 ans 4
I am using a text field with no text in it. I am trying to create an input box where users can enter data. So I don't want any text in it to begin with. This used to work in the last version.

In the example supplied earlier, there is text in the text field.  This works. But if there it no text, it does not work anymore.
Solution
The new engine renders a text element based on the length of the text itself.  If you have no text in your text box then there is no area for the user to really tap, so it's best you add a transparent element on top of the text box and add the action set to the transparent element.

This is not a bug.
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Résolu

global elements

Melissa Lind il y a 12 ans mis à jour par Alin Alexandru Matei il y a 11 ans 1

Is there anyway to deactivate a global button on just one page?

Solution
Alin Alexandru Matei il y a 12 ans

You can disable the global elements in the Page Properties.Here it is a link to show you were to find the global elements in the Page Properties:

http://www.interactbuilder.com/userguide/lessons/Page_Features.html

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Résolu

replay count error

Melissa Lind il y a 11 ans mis à jour par Alin Alexandru Matei il y a 11 ans 0
I have an audio noise that I want to replay 4 times. It works in builder, but not in player.
Solution
Alin Alexandru Matei il y a 11 ans
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
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Terminé

Once again having trouble syncing with the server

Laurel Roth il y a 10 ans mis à jour par Ezra Weinstein (Administrator) il y a 10 ans 1
Will not sync with the server getting error message 451 attaching a copy of error message.  Image 233

Same message when you click try again
Solution
We had some issues on the server tonight that caused this error, they should be cleared up now. Please try again.
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Terminé

cannot log in....message 'password not accepted'

Mac McCord il y a 11 ans mis à jour par Inna Komarovsky il y a 10 ans 2
Solution
Inna Komarovsky il y a 10 ans

Are you trying to log into the InteractBuilder software or to the InteractBuilder web site?   (I know it's confusing).

0
Pas un bug

clicking Y position opens popup with X value highlighted

SeanB il y a 11 ans mis à jour par Alin Alexandru Matei il y a 11 ans 0
  1. When looking at element's info > position X, & Y values
  2. click Y value because you want to change the Y position
Expected: the popup appears with Y value selected for editing
Actual: the popup appears with X value selected for edting. If you don't catch this you change the wrong axis and mis-position your element.
Solution
Alin Alexandru Matei il y a 11 ans
When you click the Location (X,Y) to click the whole tap, you can't click only on X or only on Y.
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À l'étude

Page turn default behaviour not working

Paul Snakes il y a 10 ans mis à jour il y a 10 ans 6
Hi

I am testing my apps on the interact mode online; but when I tap on the right / left corners to go to the next / previous page, it doesn’t work! I know page turn effects (e.g Page curl) doesn’t work currently; and therefore I disabled them on my App settings, but now, the page turn default behaviour when tapping on corners doesn’t work.

I wonder if it is because I have an object in such places (an image with a circle marking where the user has to tap), but on version 3.3 this wasn’t an issue. Should I place global - invisible elements on top of the corners with the “go to next / previous page” behaviour on them? or am I missing something?

I ask you about the global element because I read that these are having some issues also; so I wonder if these is the best workaround..

thanks,
Pablo
Solution
Inna Komarovsky il y a 10 ans
Hi Pablo,
The default page corners should still be working. And objects in the corners actually shouldn't affect them, because the page turn area is in front of all other elements. When you preview the app, are you selecting multiple pages to preview, not only the current page? In each page's "Features" tab, do you have "disable page flip backwards" and "disable page flip forwards" set to "no?"
0
Pas un bug

Problem with Scrollable Background

halerhys@hotmail com il y a 10 ans mis à jour par Inna Komarovsky il y a 10 ans 1
I'm having problems with the scrollable background, and I don't understand what I'm doing wrong, as I've followed the instructions in the other feedback topics.

The drag-move function works up and down, which is what I want, however when I initially click to drag the image, it jumps halfway across the page, and I can't drag it back (presumably because I did the constraints properly, but I don't know where the image jumping is coming from).

Here is just a test page I made. Here are the screenshots showing the image and action settings: The image is 768 wide and 2048 tall.

Image 386

Image 387

Here is a screenshot showing when the page loads:

Image 388

And this is what happens immediately when I click to drag. As I said it still drags up and down properly within the constraints. 

Image 389

Is this another glitch or did I do something to cause the image to jump when pressed?

(As it is a test page I didn't bother putting the header on the top layer, but have tried and it made no difference).

Thanks x
Solution
Inna Komarovsky il y a 10 ans
Hi there,
This might be because we've updated the way the coordinates are set up. We used to have the bottom left corner of the screen set to (0,0), but we have since changed it to the top left corner, to match the standard that image editing programs use. Here's what you can do to get your scrollable background working:

1. First, for this situation, it's simpler if you set the graphic element to not be a scrollable element. You can change this in the element's properties. Set the Scrollable Background field to No.

2. In the element's Properties, make sure the size of the element matches the size of the original image (in this case, 768 x 2048), and set the element's Anchor Point to Middle-Center.

3. If, like in the screenshots you attached, you have the element starting with its top edge at the top of the screen, then the constraints for the Drag-Move (Self) action set should be the following:
Left: 0
Top: -1024
Right: 768
Bottom: 2048
0
Résolu

Moving an element back to it's place

Ranco il y a 10 ans mis à jour par Inna Komarovsky il y a 10 ans 3
How do I instantly bring an element back to it's original place (after animation)?
0ms doesn't work anymore (used to in IB3) and now 1ms movement is visible (I can see it moving horizontally and then vertically back to place). In IB3, when 0ms stopped working I used 1ms, now I can't use either one. Please advise
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Corrigé

Page Counter Condition does not get fired even at the right condition

Truman Kong il y a 10 ans mis à jour par Inna Komarovsky il y a 10 ans 4
I am testing your latest built of IB4.0.3 build 382.
I have a counter on a page. I will change the counter to value 1, when a picture is pressed.
When the counter value is 1, it will fire an action. 
i.e.  Action (fade in another picture) with condition

Condition {Page Counter} is {Value}
Element                        Q2 Counter
Value                                            1

Straight forward enough. But the action never get fired.