This issue has been resolved.  Please run the InteractBuilder again, and follow the directions when the update screen shows up.

We are releasing an update tonight that corrects this problem. The problem related to a server issue that we had a couple of days ago which forced us to switch our servers.  The update should be available before midnight US Central time.

Laurel, Our server went down earlier today and we were forced to update the server which actually caused a chain effect.  The address of the new server changed so now we are forced to issue an update for the InteractBuilder.  Which is not a bad thing because we are also fixing a few nagging issues.  So there will be an update later tonight.  Keep an eye out for it.  Sorry for the inconvenience.

Are you loading it from the www.interactplayer.com site?

Charmaine, your users will 100% NOT have to do this. For the mobile apps the apps will be native and published under a developer account (ours or users), and if you want to publish a desktop app, well that actually ends up becoming just a web app. More on this at a later date.  Bottom line is that  you need not worry about your users having this experience.

Also, I wanted to give you a heads up, I know your app has a lot of pages and a lot of graphics.  The loading time when testing your app will take a while and in fact you may run into a couple of issues.  We are going to be using your app to optimize the engine as far as memory consumption, so don't panic if you run into any issues.

Charmaine, don't waste your time going through each page of your app and changing fonts.  I still have it on my to do list to automatically update your fonts.  I don't want you to have to go through all the work, we will do it for you and send you an updated file.  Give me just a few more days.

Laurel, since we communicated directly and you are up and running I am going ahead and completing this request.

This might sound strange, but try adding your global element on page 2, rather than page 1.  If that works please let us know.  There may be an issue with adding global elements to the first page of the app.

Delete your player folder if you need to sync it again, or make changes in your app on the pages that you need re-synced.