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App wont launch

Doug Jones vor 11 Jahren • aktualisiert von Alin Alexandru Matei vor 11 Jahren • 6
Performed uninstall and rebooted as per instructions.Image 201
(Did NOT delete any left over files or remnants).
Error shown when launching the app on my Windows 7 machine afterwards.
Other error about missing Fonts and the App main screen is there but of no use.
:(
Please advise. Thanks in advance

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Alin Alexandru Matei vor 11 Jahren
Could you uninstall, but this time delete the files (except your apps) that remained in the Interact Builder folder 
Doug Jones vor 11 Jahren
Got it working now. I do have a file that won't open though.
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Alin Alexandru Matei vor 11 Jahren
Could you uninstall, but this time delete the files (except your apps) that remained in the Interact Builder folder 
Doug Jones vor 11 Jahren
Repeat. I DO have the App working, but I have a file that causes it to hang. Its a shame as it was the one I was working on for my story book..
Inna Komarovsky vor 11 Jahren
What type of file is it? Is it an image file that you are bringing in as a graphic element?
Doug Jones vor 11 Jahren
The Icon for my story is displayed on the shelf but if I click it, I just get the spinning thing; Story doesn't open.
Inna Komarovsky vor 11 Jahren
When you're on the Manage screen and click the Reveal Default Folder option under the settings gears, does it accurately display the project group that contains the app folder?

If that looks correct, could you try compressing the app folder and sending it to inna@interactstudios.com? I'll check if it opens on a different computer and whether we can find out why it's not opening.
Doug Jones vor 11 Jahren
Sent you a zip file ;)

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