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delete a device?

iceartist il y a 10 ans • mis à jour par Inna Komarovsky il y a 10 ans • 7
It's not letting me preview the app in the player, because it says I already have 3 devices registered....have not idea what those 3 are, I've been using my desktop plus now my laptop computers. And I can't find anywhere where it will show me my "devices" to delete one....so I'm at a standstill not getting my work done. Can anyone help?

Solution

Solution
Terminé
Ezra Weinstein (Administrator) il y a 10 ans
Your devices have been reset.
À l'étude
Ezra Weinstein (Administrator) il y a 10 ans
Ezra Weinstein (Administrator) il y a 10 ans
What name did you use when you registered on our web site
iceartist il y a 10 ans
Deb Marett
Solution
Terminé
Ezra Weinstein (Administrator) il y a 10 ans
Your devices have been reset.
Eleisha Perreira il y a 10 ans
Ezra, can you check on my device issue as well? 
Brook Johnson il y a 10 ans
Hi, I am having the same problem for a month now. Worked fine for first week, then got the "3 devices registered" error. Have requested help several times. Can you help? Thanks!
Inna Komarovsky il y a 10 ans
Hi Brook,
We've updated your information, and you should be all set : ) This is caused by privacy protection that some browsers use.

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