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delete a device?

iceartist fa 10 anys • updated by Inna Komarovsky fa 10 anys • 7
It's not letting me preview the app in the player, because it says I already have 3 devices registered....have not idea what those 3 are, I've been using my desktop plus now my laptop computers. And I can't find anywhere where it will show me my "devices" to delete one....so I'm at a standstill not getting my work done. Can anyone help?

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Answer
Completat
Ezra Weinstein (Administrator) fa 10 anys
Your devices have been reset.
Under review
Ezra Weinstein (Administrator) fa 10 anys
Ezra Weinstein (Administrator) fa 10 anys
What name did you use when you registered on our web site
iceartist fa 10 anys
Deb Marett
Answer
Completat
Ezra Weinstein (Administrator) fa 10 anys
Your devices have been reset.
Eleisha Perreira fa 10 anys
Ezra, can you check on my device issue as well? 
Brook Johnson fa 10 anys
Hi, I am having the same problem for a month now. Worked fine for first week, then got the "3 devices registered" error. Have requested help several times. Can you help? Thanks!
Inna Komarovsky fa 10 anys
Hi Brook,
We've updated your information, and you should be all set : ) This is caused by privacy protection that some browsers use.

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