Elements are vanishing after previewing in Interact mode
FIXED. Close this.
I downloaded the latest version yesterday and noticed both static and animated graphic elements are vanishing when viewing in Interact mode When I go back into design mode, the element is gone. I tried replacing the element several times and it keeps vanishing. This is occurring on my "C" letter page 4. The sand and one of the animated reeds disappeared. I did add one more animated graphic to the page with 30 frames, but that shouldn't cause this to happen…
Update: This may be my bad, the 30 frame animation I added to the page is not named correctly, as the number appended to each frame begins with 3 which may be the reason this is occurring. I'll rename the frames and advise if that resolves issue.
Update: Fixed - problem was the animated element file name frames were appended with _3D1001.png which violated the required numeric sequencing convention. I renamed each frame appended with _1.png, 2.png, etc and that fixed it. You can close this one now.
Answer
Charmaine, thanks so much for updating us on this and letting us know that the issue was in fact resolved!
Customer support service by UserEcho
Charmaine, thanks so much for updating us on this and letting us know that the issue was in fact resolved!