Under review

Preview on InteractPlayer doent match the shared app preview on specific device.

Eleisha Perreira 10 years ago updated by Alin Alexandru Matei 10 years ago 12
I have previewed my app (which is built on iPad, iPhone, and Android Tablet dimensions) and shared all of them with myself for testing. However when I preview it, on the iphone for example, it doesnt display how I built it. See photos below for comparison.

Here is a snapshot of how it is built in interact BUILDER when I am in INTERACT mode.
Image 213

This is the preview (Took pic screenshot on iPhone of how it appears exactly) on my iPhone when I preview the app in the InteractPlayer - IOS

Image 214

See where its cut off? It is now missing part of the sentence? If I have to change everything, I would have to change 12 apps. Why does this happen? I thought this was an easy app builder without having to worry about little things like this? Is it the font? What do I do to fix this throughout all of the apps instead of changing everything slide by slide for 12 different apps that are already built? 

Under review
Could you tell us what version of iOS are you using on your iPhone, also the version and build of the InteractPlayer? Thank you for your feedback.
where do I find that?
I am running iOS 7.1.2 on my iphone and I just reinstalled both of those and updated to the latest. I dont know where to find the version and build of the builder and player
This problem is also happening with my client. Unsure of their build and version and does that mean every person who decides to download this will have to have the updated version of everything in order to view correctly?
Is there any support on this forum??
Eleisha, InteractBuilder should rescale the app automatically for iPhone,but you can try a second method to check your app on iPhone: open InteractBuilder hold right click on your app, duplicate your app. Then open your duplicated copy, and in the app properties you can change the resolution of the app to match the iPhone's resolution. Final step share the duplicated app with your iPhone.

The App was already changed and I already fixed the layout changes that needed to be changed. What you mentioned is not a solution and is a step that has already been completed. Can you see the size difference in the pictures I supplied above? They are not at all sized like an iPad any longer and is the size of the iPhone.

Please provide a solution as soon as  possible.
Hi Eleisha,
The discrepancies between InteractBuilder and InteractPlayer are our main focus in the transition to InteractBuilder 4, which we'll be talking about in the webinar tomorrow. InteractBuilder 4 works the same in the builder but uses a different technique for viewing the apps. For now, you can use Interact mode to give you the most accurate representation of how the app will look.
We will like you to wait a little bit and test it with the new version of InteractPlayer that will come later this week.
I just downloaded the InteractBuilder 4.0 and have more problems now. Everything is moved. All of my elements are not in the same place as they were. The Interact mode doesn't work. It just pops up tells me to login to my account then gives me an option to share, publish, etc, when I just want to view that slide as the last interact builder did. 

Please email me at info@whatifideasdesign.com, I had a few edits to do and my launch date for my client was September 5th, now with this update, it looks like I have to redo the entire app and build it in 3 different dimension specifications all over, missing my launch date and losing business and money. 

Like I said, Email me asap - info@whatifideasdesign.com
After you log in, and click your app it should load it in InteractMode.