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0
Started

rotate device --> rotate bug

Melissa Lind 10 ár síðan updated by Alin Alexandru Matei 10 ár síðan 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Answer
Alin Alexandru Matei 10 ár síðan

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

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Under review

publication of the application

sehovcovs aleksandrs 9 ár síðan Uppfært 9 ár síðan 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Answer
Inna Komarovsky 9 ár síðan
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky
0
Fixed

error message -delete page

Ann K AlteredEssence 11 ár síðan updated by Ezra Weinstein (Administrator) 11 ár síðan 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Answer

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined

suggestion: updating psd files

Melissa Lind 11 ár síðan updated by Ezra Weinstein (Administrator) 11 ár síðan 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Answer
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
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Lokið

Unable to download update

winsomeworks 10 ár síðan updated by Ezra Weinstein (Administrator) 10 ár síðan 1 1 duplicate
Hi!  I have attempted to download the newest update and I am getting a retrieval error.  
Answer
Looks like you caught us in the middle of our update. Please try again.
0
Answered

global elements error

Melissa Lind 10 ár síðan updated by Alin Alexandru Matei 10 ár síðan 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Answer
Alin Alexandru Matei 10 ár síðan
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
0
Answered

SnapShot - where does the captured file get saved?

Charmaine Anderson 10 ár síðan updated by Alin Alexandru Matei 10 ár síðan 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Answer
Alin Alexandru Matei 10 ár síðan
The image will be saved in the default image folder of your iPad.
0
Under review

page turn effect

Paul Snakes 10 ár síðan updated by Alin Alexandru Matei 10 ár síðan 13
Hi
I am checking my app in the new player... but I found some bugs: the player screen went black for a couple of times, and warning messages appeared saying "books element not found", "register element not found".. etc.

I got also some timeout problems when uploading the app; and then downloading it to the player gave me the error "page 2 was not possible to unzip with zipper since file could not be found.."

Besides, I have an 8 frames animation (made of png files) that runs very slowly on the player, though it works fine on the Builder InteractMode of my laptop... I wanted to know if future player updates will set this also for the apps that will have been already published...

Finally I miss a feature that had been released on version 3.2 and then removed in version 3.3 (don't know why, since I think it was an improvement): if you had a png object with transparent areas; you could select the objects underneath if you tapped on the empty (transparent) zones of the object above. If you tapped on the "filled" zone instead, you selected that object. I found it really useful when you had; e.g; frames showing rasterized text imported as a png; next to an illustration: even if the text-object frame covered partially the illustration, you could still select the illustration if you tapped in an empty zone of the object frame above.

I send you an image to illustrate this:  

Image 140

The text of the image is a single png image with an empty area left on purpouse to fit the illustration on it.
The lizard is another png object, put underneath the text. On version 3.2 it was possible to tap the image through the empty area of the text image. On version 3.3 it was not possible anymore. For me this was a critical feature, since most of the illustration on my book are put in this way, and they should be "tapable"

Thanks
Pablo
Answer
Alin Alexandru Matei 10 ár síðan
Could you send the app to ezra@interactstudios.com so we can check to see what is wrong with it.
For the situation explained with the image: You can have a transparent element on top of the lizard that will trigger the wanted behaviors.
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Answered

sharing app link not active

Melissa Lind 10 ár síðan updated by Ezra Weinstein (Administrator) 10 ár síðan 0
Howdy,

I'm sharing my app with a bunch of people to test it out. In the email that is sent out, it says to click on the appropriate link to download the player, but none of the links are active. Can they download it from the app store and still use the code from the email?
Answer
Yes
0
Under review

Publishing Error

Cate O'Donnell 10 ár síðan updated by Alin Alexandru Matei 10 ár síðan 1
Has anyone gotten this error when trying to publish? How do you get rid of it?