Fixed

InteractPlayer playback discrepancies

11 years ago • updated by 11 years ago • 1

Just to let you know I had reported a discrepancy between PC and Mac InteractPlayer. The PC would hang up on page 8 and require Task Manager to close the file. The MAC Air (11") would play the app from beginning to end.

After I had reported the discrepancy, I went out to InteractBuilder website to look again for an update to InteractPlayer. I was delighted to see that there was an update 343 for me to download tonight. I was also delighted to see that the update has solved the dilemma with my app lockingup in Player on page 8. This update now correctly plays my app from beginning to end.

Thanks InteractBuilder team. It's obvious that you are doing everything possible to keep all of us writer/illustrators happy.

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Answer

Fixed

11 years ago

If you could zip up your application folder and share it with us via DropBox or another file sharing service we will take a look at it and see if we can recreate the issue.

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Under review

11 years ago

If you could zip up your application folder and share it with us via DropBox or another file sharing service we will take a look at it and see if we can recreate the issue.

11 years ago

Thanks for being so timely in responding to my problem however it appears your latest download fixed it for me tonight. Thanks again.

Answer

Fixed

11 years ago

If you could zip up your application folder and share it with us via DropBox or another file sharing service we will take a look at it and see if we can recreate the issue.

Customer support service by UserEcho