Unable to view converted IB4 app on interact player.com

I converted my app to IB4 and then clicked the Interact button. I was taken to interactplayer.com and prompted to login. I tried to login and got the following message.
Oops! You already have 3 devices registered to share apps

Please contact support@interactstudios.com.

So how to I view my app on interactplayer,com? Do you have to reset my devices?