- General
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Bugs
+1
Fixed
The new update of InteractPlayer NOT working on iPhone
I downloaded the IP update yesterday on my iPhone 4S. It only displays less than 1/4 of the page of my shared app. Also the volume is extremely diminished even with my volume on Max. This is drastic problem compared to previous version.
Answer
0
Answer
Fixed
Ezra Weinstein (Administrator) 11 years ago
An update has been submitted to Apple which hopefully will be approved soon.
I have been working with IP on my iphone 4s all morning.
First I deleted the IP app from my iPhone 4s. The I reinstalled the app from the App Store. I even went through the process of sharing my app again today. When I got the notice that my app was ready to share I tried to download it to IP on my iPhone 4s.
At first, the download just barely started loading and did not progress on the loading meter.
So I went back and made sure all my other apps were closed on my iPhone 4s. (Double Click the enter button and swipe upward all the apps showing on the screen to close them).
After I was sure all my apps were closed, I tried to download my app again. This time it took just a few seconds to download up to Pg.5. Then the download stalled again and has not progressed after a long time.
I am thinking that this download is requiring too many resources of my iPhone 4s and will not completely load. My app is only 20 pages and less than 100 MB of image data.
First I deleted the IP app from my iPhone 4s. The I reinstalled the app from the App Store. I even went through the process of sharing my app again today. When I got the notice that my app was ready to share I tried to download it to IP on my iPhone 4s.
At first, the download just barely started loading and did not progress on the loading meter.
So I went back and made sure all my other apps were closed on my iPhone 4s. (Double Click the enter button and swipe upward all the apps showing on the screen to close them).
After I was sure all my apps were closed, I tried to download my app again. This time it took just a few seconds to download up to Pg.5. Then the download stalled again and has not progressed after a long time.
I am thinking that this download is requiring too many resources of my iPhone 4s and will not completely load. My app is only 20 pages and less than 100 MB of image data.
Answer
Fixed
An update has been submitted to Apple which hopefully will be approved soon.
Customer support service by UserEcho
