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Interact Player Error

Melissa Lind 11 years ago • updated by Alin Alexandru Matei 11 years ago • 4
In interactplayer on the ipad I have two apps under "My Apps" that I am unable to delete. I deleted the app and reloaded it, but they still appear. I'm wondering if it is somehow corrupted? Any ideas?

Thanks a bunch, you guys are great!

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Answer
Answered
Alin Alexandru Matei 11 years ago
If you downloaded the app from the "Get my apps" into one of the Bookcase categories and then you deleted that app from "Get my apps" that app will still be visible in the Bookcase category you've just downloaded to.
Answer
Answered
Alin Alexandru Matei 11 years ago
If you downloaded the app from the "Get my apps" into one of the Bookcase categories and then you deleted that app from "Get my apps" that app will still be visible in the Bookcase category you've just downloaded to.
Melissa Lind 11 years ago
I've deleted everything: the books on the bookcase and all of MY APPS. But these two still hang around. They are stuck.
Melissa Lind 11 years ago
By the way. I'm so pleased you are answering questions right now....it's fun to hang with you live:)
Alin Alexandru Matei 11 years ago
:) thank you Melissa. Try to remove the InteractPlayer app and install it again, and let us know if that problem was fixed.
Melissa Lind 11 years ago
Yes. I tried that as well. No luck.

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