Fixed

My pages are not working like they did in 3.3!

11 years ago • updated by 11 years ago • 3

I don't know what you guys have done with 3.4, but most of my pages do not work the way they did with the previous version! I had my app running smoothly, and was finished! Now I have multiple pages that don't do what they supposed to! I have been through each page, and the amount of problems are so many that I don't even know were to start to tell you what is going wrong! Im very upset, that all the work I have put into this app over the last few months is now different!

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Answer

Fixed

11 years ago

Clint, we found the main issue you reported which seemed to only be happening on Windows. There will be an update available by the end of today.

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11 years ago

Hi Clint,
We apologize for the problems. If you'd like to continue working with your app in the previous build, we can send that to you to replace 3.4.

Do you think you could send us your app so that we could locate the problems that came up and see if we can solve them?

Are you testing in Interact Mode, desktop InteractPlayer, or the InteractPlayer app on a mobile device?

Answer

Fixed

11 years ago

Clint, we found the main issue you reported which seemed to only be happening on Windows. There will be an update available by the end of today.

11 years ago

Hi Inna, thanks for responding. I will send you my app. There is a lot you will have to look through, and you will have to work out what I am trying to do, but I will try and mention the main pages that are giving different results. I probably did some things with the interactions that are not you guys expected could be done, also, I have allot of behaviors running on one action, like a tap. I have the older version still of the build, what I am worried about is will it still do the same things when it's converted for IOS or Android.

I am testing in now in Interact mode in the new 3.4. My working app was tested on the iPad in the last player 3.3

I can also send you the downloaded working app to see how it should work.

who should I send them too?

11 years ago

Clint, go ahead and send the app to my attention: ezra@interactstudios.com. We can share the app from here using both the old and new versions so we can compare the two. I am guessing that most of the issues relate to the problem we found earlier and will be addressed by the update we release later today. Sorry for the trouble, but we will get things corrected.

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