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Not a bug

PSD import doesn’t work anymore.

Serge Patry 11 years ago • updated by Inna Komarovsky 10 years ago • 2

Hi!

Since the last update to 3.3.1 the PSD import gave me this result.

Have a good day.

Serge


Image 82

Answer

Answer
Under review
Alin Alexandru Matei 11 years ago

Did you check the psd layers format and extension? Can you send us the PSD file at ezra@interactstudios.com or alin@interactstudios.com and we will take a look on what might cause this problem. We tried to recreate this but the importing is working great.

Also for a quick set of guidlines you can visit this page:

http://www.interactbuilder.com/userguide/lessons/Setting_Up_Your_PhotoShop_File.html

And last here's a checklist to see what cause errors on importing:

http://www.interactbuilder.com/userguide/lessons/CheckList.html

Answer
Under review
Alin Alexandru Matei 11 years ago

Did you check the psd layers format and extension? Can you send us the PSD file at ezra@interactstudios.com or alin@interactstudios.com and we will take a look on what might cause this problem. We tried to recreate this but the importing is working great.

Also for a quick set of guidlines you can visit this page:

http://www.interactbuilder.com/userguide/lessons/Setting_Up_Your_PhotoShop_File.html

And last here's a checklist to see what cause errors on importing:

http://www.interactbuilder.com/userguide/lessons/CheckList.html

Not a bug
Inna Komarovsky 10 years ago

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