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Under review

Global element not showing on new Interactplayer 4

winsomeworks 10 years ago updated by Alin Alexandru Matei 9 years ago 11
I have set up a global element on page 1 of my app for page turning purposes.  global is yes, visible in builder and at runtime are yes, and yet when I open the app in Interact player the element is not available.  Suggestions?

Answer

Answer
Under review
This might sound strange, but try adding your global element on page 2, rather than page 1.  If that works please let us know.  There may be an issue with adding global elements to the first page of the app.
Answer
Under review
This might sound strange, but try adding your global element on page 2, rather than page 1.  If that works please let us know.  There may be an issue with adding global elements to the first page of the app.
I was able to recreate this situation. Even if the global element is set on page 2 it still doesn't show in InteractMode.
So strange!  I tried setting it up on page 2 and once it did show up in Interactplayer on page 1 as we'll, but the action did not work. The second attempt at trying it in Interactplayer it did not show at all
Now the page will not change visually on jump. It only plays the next pages narration but will not change to the graphics. ?
When you go InteractMode choose to upload All pages starting from page 1.
Thanks for the suggestion. But I am doing that and it is still not working. Weird
We're going to look into this problem and try to update it as soon as possible. Thank you so much for the detailed feedback!
I had save page state on and took it off and changed from scroll to flip in app props and now it is able to change the page visually now as we'll.  still no global elements working
Global elements is working now  Thanks!
Hate to say it, but they are still broken. They might appear in Interact mode, but they are not useable. Meaning, in Design mode I want to add an action on page 3 with a condition that will check the value/visibility of a global element. That element is NOT available in the dropdown. It does not exist in that page in Design Mode.

Expected: global elements are included in Design view element dropdowns because they are page elements in Interact mode.
I was able to recreate this situation and forwarded to our lead developer. Thank you for your feedback.