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JPG's indentified as unknown

abecedarian 9 years ago updated 9 years ago 7
All of the jpg's I have created in InDesign CS 5.5 are identified as "unknown" file types when saved by InteractBuilder in the folder for the project, and are therefor unavailable as files within the app.    I purchased a jpg online, and that file is identified properly.  I've accessed the jpg's in other programs with no difficulty, and my operationg system (Yosemite) identifies the files as jpg's.  I did save one of the jpg files as a png (which you can't do with INDD, unfortunately) and that is read properly.  

Answer

Answer
Under review
Hi there,

What steps did you take to save the jpg files and import them into InteractBuilder? I'll try to recreate this so that we can find a way around it or report the glitch to our lead developer.

Thank you,
Inna
Answer
Under review
Hi there,

What steps did you take to save the jpg files and import them into InteractBuilder? I'll try to recreate this so that we can find a way around it or report the glitch to our lead developer.

Thank you,
Inna
I use the "Export" option in INDD and select JPEG from the format menu. To put the file in IB, I ADD ELEMENT (usually a graphic element) and on the Props page under the Image option I choose "Select Image File. . ."
Also, I have to resize the files (i.e., change the width and height under Info tab).  Don't know if that is relevant or not.
Is the InDesign file in RGB color mode or CMYK? InteractBuilder only uses files that are in RGB format. Possibly, the files that you had edited were changed to RGB while the ones that were exported directly from InDesign are still in CMYK?
The files were in CMYK.  Just tried changing a file to RGB, and it works fine.  Thank you. 

BTW, is this requirement in the documentation somewhere?
That's great! It's in the information about using Photoshop files and about exporting from Adobe Illustrator, but I"ll see if I can add the info in the more basic articles about image files as well. Good idea!
I think that would be useful.  Thank you again.